Academy of Management Annual Conference

Rajiv Amarnani (Speaker)
Yue, Y. (Speaker)

Organisation Studies
Leadership, Organisations and Society
Business School

Activity: Participating in or organising an event types › Participation in conference

Description

When are women punished for providing bad service? A gender discrimination perspective on the antecedents of customers’ perceived customer orientation and incivility

Period	Aug 2024
Event type	Conference

Academy of Management Annual Conference

Description

Related content

Research output

When are women punished for providing bad service? A gender discrimination perspective on the antecedents of customers’ perceived customer orientation and incivility