Activity: Academic talk or presentation types › Invited talk
Engaging patients and other stakeholders in the design and use of health innovations can be difficult, and is a perennial problem for achieving technology translation, implementation and impact. Part of this problem lies in the common lack of understanding about what ‘engagement’ means and how to achieve it in practice, and how different sorts of engagement are more or less appropriate for addressing different objectives at different stages of the innovation lifecycle. These issues are unpicked in this presentation, drawing on examples of engagement in several types of eHealth project, including user-centred design and qualitative evaluation for home and mobile telehealth and Avatar-assisted online support, and public engagement for big data research infrastructures. It also considers novel concepts like ‘empathy as an innovation’ and the importance of building feeling as well as function into health and social care innovations.