Kristina Potocnik

Search results

• 2010

  Calidad de servicio y calidad de vida: “el survey feedback” como estrategia de cambio organizacional. Análisis teórico-conceptual y resultados empíricos

  Translated title of the contribution: Service quality and the quality of life: a “survey feedback” as an organizational change strategy. A theoretical-conceptual analysis and empirical results.Martinez-Tur, V., Peiro, J. M., Moliner, C. & Potocnik, K., 2010, Madrid: FEAPS & Caja Madrid.

  Research output: Book/Report › Book

  Open Access

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