Research output per year
Research output per year
Personal profile
Education/Academic qualification
Organisational Behavior, Doctor of Philosophy (PhD), University of New South Wales
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Dive into the research topics where Yumeng Yue is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
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Research output
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When heroes and villains are victims: How different withdrawal strategies moderate the depleting effects of customer incivility on frontline employees
Yue, Y., Nguyen, H., Groth, M., Johnson, A. & Frenkel, S., 27 Oct 2020, In: Journal of Service Research. N/A, p. 1-20Research output: Contribution to journal › Article › peer-review
Open AccessFile -
Moderating role of work withdrawal on incidental customer mistreatment-emotional exhaustion relationship
Yue, Y., Nguyen, H., Groth, M., Frenkel, S. & Johnson, A., 1 Aug 2019, AOM 2019: Understanding the Inclusive Organization: 79th Annual Meeting of the Academy of Management. Academy of Management, (Academy of Management Proceedings).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
Open AccessFile -
Momentary effects of customer incivility and effectiveness of emotion-focused coping strategies
Yue, Y., Nguyen, H., Groth, M. & Frenkel, S., 9 Jul 2018, Academy of Management Proceedings. Atinc, G. (ed.). Academy of Management, (Academy of management proceedings).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
Open AccessFile -
Organizational helping behavior and its relationship with employee workplace well-being
Duan, J., Wong, M. & Yue, Y., 15 Nov 2018, In: Career Development International.Research output: Contribution to journal › Article › peer-review
Open AccessFile -
The spillover effect of customer mistreatment on frontline employees' subsequent performance
Yue, Y., Karyn, W. & Groth, M., 9 Jul 2018, Academy of Management Proceedings. Atinc, G. (ed.). Academy of Management, (Academy of management proceedings).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
Open AccessFile
Projects
- 1 Finished
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Collective Psychological Contract Breach during Times of Change
1/08/19 → 31/07/20
Project: University Awarded Project Funding