A Model of Endogenous Quality Management

Donald George

Research output: Contribution to journalArticlepeer-review

Abstract / Description of output

This paper is concerned with product quality, defined as a kind of durability. Existing models of product quality (in the sense considered here) depend on the idea of signaling, itself driven by an informational asymmetry dictated by “Nature.” The paper proposes an alternative approach, which endogenizes the quality management process. A model is developed that is applicable to the markets for consumer durables and for some intermediate goods. Both competitive and monopolistic markets are considered, and some comparative static results are obtained.
Original languageEnglish
Pages (from-to)289-304
JournalJournal of Economics and Business
Issue number3
Publication statusPublished - 2000

Keywords / Materials (for Non-textual outputs)

  • product quality
  • quality control
  • warranties


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