A review of the literature on cross-functional integration (2010-2020): Trends and recommendations

Research output: Contribution to journalArticlepeer-review

Abstract

Purpose: Structural and technological changes are driving functional reorganization in many organizations. To date, there are very few articles that explicitly, consistently and cumulatively focus on cross-functional integration. This paper aims to review and explore the literature that does directly address cross-functional integration.
Design: The authors conducted a literature review within the general management domain for the time frame 2010 to 2020 and identified 71 relevant articles that provide an overview of current practices and trends.
Findings: This conceptual article reviews this identified literature and outlines key trends, noteworthy articles and a summary of relevant theories, and provide an overview of outcomes linked to cross-functional integration in the literature. The article concludes with a set of recommendations for practitioners and an outline of potential research areas for academic researchers, including a call for more theory integration, building and testing in the area of cross-functionality.
Value: This article is the first of its kind to attempt to summarise the literature on cross-functionality (published between 2010 and 2020), a currently very fragmented field of study spread out across several different management disciplines.
Original languageEnglish
JournalInternational Journal of Organizational Analysis
Early online date8 Jul 2020
DOIs
Publication statusE-pub ahead of print - 8 Jul 2020

Keywords

  • interdependence
  • functional diversity
  • organization change
  • organization management
  • cross-functionality
  • cross-functional integration
  • boundaries

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