A Right Time to Give: Beyond Saving Time in Automated Conditional Donations

Nicola J. Bidwell; Chris Elsden; Ludwig Trotter; Josh Hallwright; Sadie Moore; Kate Jeite-Delbridge; Mike Harding; Peter Shaw; Nigel Davies; Chris Speed; John Vines

doi:10.1145/3411764.3445371

A Right Time to Give: Beyond Saving Time in Automated Conditional Donations

Nicola J. Bidwell, Chris Elsden, Ludwig Trotter, Josh Hallwright, Sadie Moore, Kate Jeite-Delbridge, Mike Harding, Peter Shaw, Nigel Davies, Chris Speed, John Vines

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

Smart Donations is a blockchain-based platform that offers users ‘contracts’ that donate funds to certain causes in response to real-world events e.g., whenever an earthquake is detected or an activist tweets about refugees. We designed Smart donations with Oxfam Australia, trialled it for 8-weeks with 86 people, recorded platform analytics and qualitatively analysed questionnaires and interviews about user experiences. Temporal qualities emerge when automation enforces conditions that contributed to participants’ awareness of events that are usually unconscious, and senses of immediacy in contributing to crisis response and ongoing involvement in situations far-away while awaiting conditions to be met. We suggest data driven automation can reveal diverse temporal registers, in real-world phenomena, sociality, morality and everyday life, which contributes to experiencing a ‘right time’ to donate that is not limited to productivity or efficiency. Thus, we recommend a sensitivity to right time in designing for multiple temporalities in FinTech more generally.

Original language	English
Title of host publication	Proceedings of the 2021 ACM Conference on Human Factors in Computing Systems (CHI ’21)
Publisher	ACM Association for Computing Machinery
Chapter	49
Number of pages	20
ISBN (Electronic)	9781450380966
DOIs	https://doi.org/10.1145/3411764.3445371
Publication status	Published - 6 May 2021
Event	The ACM CHI Conference on Human Factors in Computing Systems 2021 - Virtual Conference, Japan Duration: 8 May 2021 → 13 May 2021 https://chi2021.acm.org/

Conference

Conference	The ACM CHI Conference on Human Factors in Computing Systems 2021
Abbreviated title	CHI 2021
Country/Territory	Japan
City	Virtual Conference
Period	8/05/21 → 13/05/21
Internet address	https://chi2021.acm.org/

Keywords

TemporalDesign
Blockchain
FinTech
Philanthropic Informatics
Right time
Temporal marginalisation
Financialisation of natural disasters
Automation
Programmable donations

Access to Document

10.1145/3411764.3445371Licence: All Rights Reserved

https://dl.acm.org/doi/10.1145/3411764.3445371Licence: All Rights Reserved

Cite this

Bidwell, N. J., Elsden, C., Trotter, L., Hallwright, J., Moore, S., Jeite-Delbridge, K., Harding, M., Shaw, P., Davies, N., Speed, C., & Vines, J. (2021). A Right Time to Give: Beyond Saving Time in Automated Conditional Donations. In Proceedings of the 2021 ACM Conference on Human Factors in Computing Systems (CHI ’21) ACM Association for Computing Machinery. https://doi.org/10.1145/3411764.3445371

@inproceedings{200f5cf2253e4f9dbfb3beac7fe6817c,

title = "A Right Time to Give: Beyond Saving Time in Automated Conditional Donations",

abstract = "Smart Donations is a blockchain-based platform that offers users {\textquoteleft}contracts{\textquoteright} that donate funds to certain causes in response to real-world events e.g., whenever an earthquake is detected or an activist tweets about refugees. We designed Smart donations with Oxfam Australia, trialled it for 8-weeks with 86 people, recorded platform analytics and qualitatively analysed questionnaires and interviews about user experiences. Temporal qualities emerge when automation enforces conditions that contributed to participants{\textquoteright} awareness of events that are usually unconscious, and senses of immediacy in contributing to crisis response and ongoing involvement in situations far-away while awaiting conditions to be met. We suggest data driven automation can reveal diverse temporal registers, in real-world phenomena, sociality, morality and everyday life, which contributes to experiencing a {\textquoteleft}right time{\textquoteright} to donate that is not limited to productivity or efficiency. Thus, we recommend a sensitivity to right time in designing for multiple temporalities in FinTech more generally.",

keywords = "TemporalDesign, Blockchain, FinTech, Philanthropic Informatics, Right time, Temporal marginalisation, Financialisation of natural disasters, Automation, Programmable donations",

author = "Bidwell, {Nicola J.} and Chris Elsden and Ludwig Trotter and Josh Hallwright and Sadie Moore and Kate Jeite-Delbridge and Mike Harding and Peter Shaw and Nigel Davies and Chris Speed and John Vines",

year = "2021",

month = may,

day = "6",

doi = "10.1145/3411764.3445371",

language = "English",

booktitle = "Proceedings of the 2021 ACM Conference on Human Factors in Computing Systems (CHI {\textquoteright}21)",

publisher = "ACM Association for Computing Machinery",

note = "The ACM CHI Conference on Human Factors in Computing Systems 2021, CHI 2021 ; Conference date: 08-05-2021 Through 13-05-2021",

url = "https://chi2021.acm.org/",

}

Bidwell, NJ, Elsden, C, Trotter, L, Hallwright, J, Moore, S, Jeite-Delbridge, K, Harding, M, Shaw, P, Davies, N, Speed, C & Vines, J 2021, A Right Time to Give: Beyond Saving Time in Automated Conditional Donations. in Proceedings of the 2021 ACM Conference on Human Factors in Computing Systems (CHI ’21). ACM Association for Computing Machinery, The ACM CHI Conference on Human Factors in Computing Systems 2021, Virtual Conference, Japan, 8/05/21. https://doi.org/10.1145/3411764.3445371

TY - GEN

T1 - A Right Time to Give: Beyond Saving Time in Automated Conditional Donations

AU - Bidwell, Nicola J.

AU - Elsden, Chris

AU - Trotter, Ludwig

AU - Hallwright, Josh

AU - Moore, Sadie

AU - Jeite-Delbridge, Kate

AU - Harding, Mike

AU - Shaw, Peter

AU - Davies, Nigel

AU - Speed, Chris

AU - Vines, John

PY - 2021/5/6

Y1 - 2021/5/6

N2 - Smart Donations is a blockchain-based platform that offers users ‘contracts’ that donate funds to certain causes in response to real-world events e.g., whenever an earthquake is detected or an activist tweets about refugees. We designed Smart donations with Oxfam Australia, trialled it for 8-weeks with 86 people, recorded platform analytics and qualitatively analysed questionnaires and interviews about user experiences. Temporal qualities emerge when automation enforces conditions that contributed to participants’ awareness of events that are usually unconscious, and senses of immediacy in contributing to crisis response and ongoing involvement in situations far-away while awaiting conditions to be met. We suggest data driven automation can reveal diverse temporal registers, in real-world phenomena, sociality, morality and everyday life, which contributes to experiencing a ‘right time’ to donate that is not limited to productivity or efficiency. Thus, we recommend a sensitivity to right time in designing for multiple temporalities in FinTech more generally.

AB - Smart Donations is a blockchain-based platform that offers users ‘contracts’ that donate funds to certain causes in response to real-world events e.g., whenever an earthquake is detected or an activist tweets about refugees. We designed Smart donations with Oxfam Australia, trialled it for 8-weeks with 86 people, recorded platform analytics and qualitatively analysed questionnaires and interviews about user experiences. Temporal qualities emerge when automation enforces conditions that contributed to participants’ awareness of events that are usually unconscious, and senses of immediacy in contributing to crisis response and ongoing involvement in situations far-away while awaiting conditions to be met. We suggest data driven automation can reveal diverse temporal registers, in real-world phenomena, sociality, morality and everyday life, which contributes to experiencing a ‘right time’ to donate that is not limited to productivity or efficiency. Thus, we recommend a sensitivity to right time in designing for multiple temporalities in FinTech more generally.

KW - TemporalDesign

KW - Blockchain

KW - FinTech

KW - Philanthropic Informatics

KW - Right time

KW - Temporal marginalisation

KW - Financialisation of natural disasters

KW - Automation

KW - Programmable donations

U2 - 10.1145/3411764.3445371

DO - 10.1145/3411764.3445371

M3 - Conference contribution

BT - Proceedings of the 2021 ACM Conference on Human Factors in Computing Systems (CHI ’21)

PB - ACM Association for Computing Machinery

T2 - The ACM CHI Conference on Human Factors in Computing Systems 2021

Y2 - 8 May 2021 through 13 May 2021

ER -

A Right Time to Give: Beyond Saving Time in Automated Conditional Donations

Abstract

Conference

Keywords

Access to Document

Fingerprint

Cite this