Agency aspirations: Understanding users' preferences and perceptions of their role in personalised news curation

Anna Marie Rezk; Auste Simkute; Ewa Luger; John Vines; Chris Elsden; Michael Evans; Rhianne Jones

doi:10.1145/3613904.3642634

Agency aspirations: Understanding users' preferences and perceptions of their role in personalised news curation

Anna Marie Rezk, Auste Simkute, Ewa Luger, John Vines, Chris Elsden, Michael Evans, Rhianne Jones

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

Recommender systems are increasingly employed by journalistic outlets to deliver personalised news, transforming news curation into a reciprocal yet insufficiently defined process influenced by editors, recommender systems, and individual user actions. To understand the tension in this dynamic and users' preferences and perceptions of their role in personalised news curation, we conducted a study with UK participants aged 16-34. Building on a preliminary survey and interview study, which revealed a strong desire from participants for increased agency in personalisation, we designed an interactive news recommender provotype (provocative design artefact) which probed the role of agency in news curation with participants (n=16). Findings highlighted a behaviour-intention gap, indicating participants desire for agency yet reluctance to intervene actively in personalisation. Our research offers valuable insights into how users perceive their agency in personalised news curation, underscoring the importance for systems to be designed to support individuals becoming active agents in news personalisation.

Original language	English
Title of host publication	CHI '24: Proceedings of the 2024 CHI Conference on Human Factors in Computing System
Editors	Florian Floyd Mueller, Penny Kyburz, Julie R. Williamson, Corina Sas, Max L. Wilson, Phoebe Toups Dugas, Irina Shklovski
Publisher	Association for Computing Machinery
Pages	1-16
Number of pages	16
ISBN (Electronic)	9798400703300
DOIs	https://doi.org/10.1145/3613904.3642634
Publication status	Published - 11 May 2024
Event	2024 CHI Conference on Human Factors in Computing Sytems, CHI 2024 - Hybrid, Honolulu, United States Duration: 11 May 2024 → 16 May 2024

Conference

Conference	2024 CHI Conference on Human Factors in Computing Sytems, CHI 2024
Country/Territory	United States
City	Hybrid, Honolulu
Period	11/05/24 → 16/05/24

Keywords / Materials (for Non-textual outputs)

interaction design
personalisation
user experience design

Access to Document

10.1145/3613904.3642634

Cite this

Rezk, A. M., Simkute, A., Luger, E., Vines, J., Elsden, C., Evans, M., & Jones, R. (2024). Agency aspirations: Understanding users' preferences and perceptions of their role in personalised news curation. In F. F. Mueller, P. Kyburz, J. R. Williamson, C. Sas, M. L. Wilson, P. Toups Dugas, & I. Shklovski (Eds.), CHI '24: Proceedings of the 2024 CHI Conference on Human Factors in Computing System (pp. 1-16). Article 190 Association for Computing Machinery. https://doi.org/10.1145/3613904.3642634

Rezk, Anna Marie ; Simkute, Auste ; Luger, Ewa et al. / Agency aspirations : Understanding users' preferences and perceptions of their role in personalised news curation. CHI '24: Proceedings of the 2024 CHI Conference on Human Factors in Computing System. editor / Florian Floyd Mueller ; Penny Kyburz ; Julie R. Williamson ; Corina Sas ; Max L. Wilson ; Phoebe Toups Dugas ; Irina Shklovski. Association for Computing Machinery, 2024. pp. 1-16

@inproceedings{8c7b605dc29e412e978e677a7f099639,

title = "Agency aspirations: Understanding users' preferences and perceptions of their role in personalised news curation",

abstract = "Recommender systems are increasingly employed by journalistic outlets to deliver personalised news, transforming news curation into a reciprocal yet insufficiently defined process influenced by editors, recommender systems, and individual user actions. To understand the tension in this dynamic and users' preferences and perceptions of their role in personalised news curation, we conducted a study with UK participants aged 16-34. Building on a preliminary survey and interview study, which revealed a strong desire from participants for increased agency in personalisation, we designed an interactive news recommender provotype (provocative design artefact) which probed the role of agency in news curation with participants (n=16). Findings highlighted a behaviour-intention gap, indicating participants desire for agency yet reluctance to intervene actively in personalisation. Our research offers valuable insights into how users perceive their agency in personalised news curation, underscoring the importance for systems to be designed to support individuals becoming active agents in news personalisation.",

keywords = "interaction design, personalisation, user experience design",

author = "Rezk, {Anna Marie} and Auste Simkute and Ewa Luger and John Vines and Chris Elsden and Michael Evans and Rhianne Jones",

note = "Publisher Copyright: {\textcopyright} 2024 Copyright held by the owner/author(s); 2024 CHI Conference on Human Factors in Computing Sytems, CHI 2024 ; Conference date: 11-05-2024 Through 16-05-2024",

year = "2024",

month = may,

day = "11",

doi = "10.1145/3613904.3642634",

language = "English",

pages = "1--16",

editor = "Mueller, {Florian Floyd} and Kyburz, {Penny } and Williamson, {Julie R.} and Corina Sas and Wilson, {Max L.} and {Toups Dugas}, Phoebe and Irina Shklovski",

booktitle = "CHI '24: Proceedings of the 2024 CHI Conference on Human Factors in Computing System",

publisher = "Association for Computing Machinery",

}

Rezk, AM, Simkute, A, Luger, E , Vines, J , Elsden, C, Evans, M & Jones, R 2024, Agency aspirations: Understanding users' preferences and perceptions of their role in personalised news curation. in FF Mueller, P Kyburz, JR Williamson, C Sas, ML Wilson, P Toups Dugas & I Shklovski (eds), CHI '24: Proceedings of the 2024 CHI Conference on Human Factors in Computing System., 190, Association for Computing Machinery, pp. 1-16, 2024 CHI Conference on Human Factors in Computing Sytems, CHI 2024, Hybrid, Honolulu, United States, 11/05/24. https://doi.org/10.1145/3613904.3642634

Agency aspirations: Understanding users' preferences and perceptions of their role in personalised news curation. / Rezk, Anna Marie; Simkute, Auste; Luger, Ewa et al.
CHI '24: Proceedings of the 2024 CHI Conference on Human Factors in Computing System. ed. / Florian Floyd Mueller; Penny Kyburz; Julie R. Williamson; Corina Sas; Max L. Wilson; Phoebe Toups Dugas; Irina Shklovski. Association for Computing Machinery, 2024. p. 1-16 190.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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T1 - Agency aspirations

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AU - Rezk, Anna Marie

AU - Simkute, Auste

AU - Luger, Ewa

AU - Vines, John

AU - Elsden, Chris

AU - Evans, Michael

AU - Jones, Rhianne

PY - 2024/5/11

Y1 - 2024/5/11

N2 - Recommender systems are increasingly employed by journalistic outlets to deliver personalised news, transforming news curation into a reciprocal yet insufficiently defined process influenced by editors, recommender systems, and individual user actions. To understand the tension in this dynamic and users' preferences and perceptions of their role in personalised news curation, we conducted a study with UK participants aged 16-34. Building on a preliminary survey and interview study, which revealed a strong desire from participants for increased agency in personalisation, we designed an interactive news recommender provotype (provocative design artefact) which probed the role of agency in news curation with participants (n=16). Findings highlighted a behaviour-intention gap, indicating participants desire for agency yet reluctance to intervene actively in personalisation. Our research offers valuable insights into how users perceive their agency in personalised news curation, underscoring the importance for systems to be designed to support individuals becoming active agents in news personalisation.

AB - Recommender systems are increasingly employed by journalistic outlets to deliver personalised news, transforming news curation into a reciprocal yet insufficiently defined process influenced by editors, recommender systems, and individual user actions. To understand the tension in this dynamic and users' preferences and perceptions of their role in personalised news curation, we conducted a study with UK participants aged 16-34. Building on a preliminary survey and interview study, which revealed a strong desire from participants for increased agency in personalisation, we designed an interactive news recommender provotype (provocative design artefact) which probed the role of agency in news curation with participants (n=16). Findings highlighted a behaviour-intention gap, indicating participants desire for agency yet reluctance to intervene actively in personalisation. Our research offers valuable insights into how users perceive their agency in personalised news curation, underscoring the importance for systems to be designed to support individuals becoming active agents in news personalisation.

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KW - user experience design

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BT - CHI '24: Proceedings of the 2024 CHI Conference on Human Factors in Computing System

A2 - Mueller, Florian Floyd

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PB - Association for Computing Machinery

Y2 - 11 May 2024 through 16 May 2024

ER -

Rezk AM, Simkute A, Luger E , Vines J , Elsden C, Evans M et al. Agency aspirations: Understanding users' preferences and perceptions of their role in personalised news curation. In Mueller FF, Kyburz P, Williamson JR, Sas C, Wilson ML, Toups Dugas P, Shklovski I, editors, CHI '24: Proceedings of the 2024 CHI Conference on Human Factors in Computing System. Association for Computing Machinery. 2024. p. 1-16. 190 doi: 10.1145/3613904.3642634

Agency aspirations: Understanding users' preferences and perceptions of their role in personalised news curation

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