Ways to simultaneously achieve objectives such as efficiency and flexibility or consistency and adaptability fascinate many OM scholars. In this paper, we use the concept of “contextual ambidexterity” to explore how small production teams can resolve such trade-offs. Using data from 68 student teams we investigate how discipline, stretch and trust-support are related to productivity, quality and dependability. We find little evidence of trade-offs per se; rather, there is an underlying capability that supports all three aspects of performance. Discipline and trust-support show strong, significant relationships to performance; stretch is related to productivity but not quality or dependability.
|Title of host publication||EurOMA 2018 Proceedings|
|Number of pages||10|
|Publication status||Published - 31 Dec 2018|
|Event||25th EurOMA Conference - Budapest, Hungary|
Duration: 23 Jun 2018 → 27 Jun 2018
|Conference||25th EurOMA Conference|
|Period||23/06/18 → 27/06/18|