Ambidextrous production teams: The productivity dilemma revisited

Nicholas Oliver, Melike Senturk, Thomas Calvard, Kristina Potocnik, Maurizio Tomasella

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract / Description of output

Ways to simultaneously achieve objectives such as efficiency and flexibility or consistency and adaptability fascinate many OM scholars. In this paper, we use the concept of “contextual ambidexterity” to explore how small production teams can resolve such trade-offs. Using data from 68 student teams we investigate how discipline, stretch and trust-support are related to productivity, quality and dependability. We find little evidence of trade-offs per se; rather, there is an underlying capability that supports all three aspects of performance. Discipline and trust-support show strong, significant relationships to performance; stretch is related to productivity but not quality or dependability.
Original languageEnglish
Title of host publicationEurOMA 2018 Proceedings
Number of pages10
Publication statusPublished - 31 Dec 2018
Event25th EurOMA Conference - Budapest, Hungary
Duration: 23 Jun 201827 Jun 2018


Conference25th EurOMA Conference
Internet address

Keywords / Materials (for Non-textual outputs)

  • productivity
  • trade-offs
  • ambidexterity


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