An advanced integrated architecture for wireless voicemail data retrieval

Konstantinos Koumpis, Charalampos Ladas, Steve Renals

Research output: Chapter in Book/Report/Conference proceedingConference contribution


This paper describes an alternative architecture for voicemail data retrieval on the move. It is comprised of three distinct components: a speech recognizer, a text summarizer and a WAP push service initiator, enabling mobile users to receive text summaries of their voicemail in real-time without an explicit request. Our approach overcomes the cost and usability limitations of the conventional voicemail retrieval paradigm which requires a connection establishment in order to listen to spoken messages. We report performance results on all different components of the system that has been trained and tested on a database containing 1843 North American English messages as well as on the duration of the corresponding data path. The proposed architecture can be further customized to meet the requirements of a complex voicemail value-added service
Original languageEnglish
Title of host publicationProceedings of the 15th International Conference on Information Networking 2001
EditorsDanielle C. Young
PublisherInstitute of Electrical and Electronics Engineers (IEEE)
ISBN (Print)0-7695-0951-7
Publication statusPublished - 2001
Event15th International Conference on Information Networking - Beppu City, Oita, Japan
Duration: 31 Jan 20012 Feb 2001


Conference15th International Conference on Information Networking
CityBeppu City, Oita


  • voicemail data retrieval
  • automatic speech recognition
  • text summarization
  • Wireless Application Protocol
  • Short Message Service


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