An introduction to the person-centred approach as an attitude for participatory design

S Kettley, R Kettley, C M Bates

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Abstract / Description of output

This paper is one of three talks which reflect on the use of participatory design methods, especially in the context of design for mental health and wellbeing. In them we: introduce the Person-Centred Approach as a framework for conducting Participatory Design; outline the method of Interpersonal Process Recall (IPR); and present a heuristic case study of these approaches being developed by a multidisciplinary design research team with Mind, a UK mental health charity. In this paper, we introduce the Person-Centred Approach (PCA) as found in psychotherapy, education and conciliation processes. We propose that this approach can help the field of Participatory Design recognise that researchers and research teams constructively inform their practice through the attitudes they bring to what is necessarily a relational situation. The PCA will be of interest to researchers working with mental health and wellbeing communities in particular, but may also be valuable in offering a framework for Participatory Design as a broad field of practice. The paper describes different modes of practice to be found in psychotherapy and outlines key aspects of the PCA, before discussing its implications for doing Participatory Design.
Original languageEnglish
Title of host publicationThe 2015 ACM International Joint Conference on Pervasive and Ubiquitous Computing (UbiComp 2015)
Place of PublicationNew York, NY
ISBN (Electronic)978-1-4503-3575-1
Publication statusPublished - 2015


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  • An Internet of Soft Things

    Kettley, S., Brown, D., Briggs-Goode, A., Kettley, R., Lucas, R., Heinzel, T., Glazzard, M., Bates, M., Harrigan, K. & Battersby, S., 31 Aug 2016

    Research output: Non-textual formDesign

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