Abstract / Description of output
Any information disclosed by governments should serve the purpose it is meant to fulfill. This is an underlying pillar of transparency. Our article assesses whether the information citizens consider to be most relevant for interaction with the authorities is actually disclosed. Our research was conducted on the population of the 117 Italian provincial capitals. A sample of 500 Italian citizens were interviewed with the purpose of understanding which type of information they consider most relevant, given the choice of institutional, political, financial, and service delivery-related information. The results indicate that Italian provincial capitals currently fail to publish the information that citizens consider to be most relevant: Despite differences in opinions among users, the sample we analyzed tends to rate the importance of service-delivery transparency and financial transparency higher than institutional or political transparency, whereas most information disclosed by Italian provincial capitals is associated with data they are obliged to disclose in order to comply with transparency regulations.
Original language | English |
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Pages (from-to) | 571-586 |
Number of pages | 16 |
Journal | Social science computer review |
Volume | 33 |
Issue number | 5 |
Early online date | 17 Dec 2014 |
DOIs | |
Publication status | Published - Oct 2015 |
Keywords / Materials (for Non-textual outputs)
- transparency
- ICT
- citizen preferences