Beginning a conversation on teaching about empathy in practice

This ‘On the Horizon’ paper presents insights from a small interdisciplinary project exploring student perspectives on the role of
empathy in professional training and practice. Using a qualitative methodology, this study provides some initial thoughts around
four areas identified by the researchers. All the students, from veterinary, nursing and dementia health studies, defined empathy
using classic definitions similar to those published in academic literature, but some with more in practice experience showed
how this had modified over time. The vet students did recognise empathy to clients as important but admitted that the animals
were their first priority, which at times caused tension with how they related to the client. Even the students with limited work
experience recognised that often the expression of empathy had to be balanced against time and other demands, leading to
stress and in some cases a feeling of a loss in their caring ability. Role models were mentioned by the students as key influencers in their expression of empathy – one nursing student stated that they had been encouraged to “harden up” rather than outwardly express empathy. When asked about how the role of empathy in practice was taught, most of the students stated this was
explicit in their programmes and they would welcome more formal discussion and time provided to this topic. The researchers are now aiming to carry out a larger study to explore this further across a number of health care professions with the aim to provide guidance to aid educators involved in teaching students in these areas.