Briefing: Process Digital Twin: Lessons Learned from a Construction Case Study

Abiodun Akinyemi, Bilge Erdogan, Frédéric Bosché, Derek O'Neil

Research output: Contribution to journalArticlepeer-review

Abstract / Description of output

This briefing paper reflects on an effort to create a digital twin of the work processes of a construction company. The digital twin was to be used by the business to take advantage of digital techniques like machine learning, artificial intelligence and data analytics in optimising their activities. However, the effort to create the required process maps took longer than expected. In capturing the lessons learned, a system dynamics approach was used to reveal the structural and behavioural issues that prevented the timely completion of the task. The issues identified include problems with planning, process documentation, process standardisation, leadership and stakeholder engagement. From analysing the results, good practices are recommended to ensure timely delivery of similar tasks in the future.
Original languageEnglish
Article number2000052
JournalManagement, Procurement and Law
Early online date27 Jan 2021
Publication statusE-pub ahead of print - 27 Jan 2021


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