Challenges in Collaborative HRI for Remote Robot Teams

Helen Hastie, David A. Robb, Jose David Lopes, Muneeb Ahmad, Pierre Le Bras, Xingkun Liu, Ronald P.A. Petrick, Katrin Lohan, Mike J. Chantler

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract / Description of output

Collaboration between human supervisors and remote teams of robots is highly challenging, particularly in high-stakes, distant, hazardous locations, such as off-shore energy platforms. In order for these teams of robots to truly be beneficial, they need to be trusted to operate autonomously, performing tasks such as inspection and emergency response, thus reducing the number of personnel placed in harm’s way. As remote robots are generally trusted less than robots in close-proximity, we present a solution to instil trust in the operator through a ‘mediator robot’ that can exhibit social skills, alongside sophisticated visualisation techniques. In this position paper, we present general challenges and then take a closer look at one challenge in particular, discussing an initial study, which investigates the relationship between the level of control the supervisor hands over to the mediator robot and how this affects their trust. We show that the supervisor is more likely to have higher trust overall if their initial experience involves handing over control of the emergency situation to the robotic assistant. We discuss this result, here, as well as other challenges and interaction techniques for human-robot collaboration.
Original languageEnglish
Title of host publicationCHI 2019 Workshop on The Challenges of Working on Social Robots that Collaborate with People (SIRCHI 2019)
Pages1-9
Publication statusPublished - 4 May 2019
EventCHI 2019: Workshop on The Challenges of Working on Social Robots that Collaborate with People - Glasgow, United Kingdom
Duration: 4 May 2019 → …
https://programs.sigchi.org/chi/2019/program/content/6095

Workshop

WorkshopCHI 2019: Workshop on The Challenges of Working on Social Robots that Collaborate with People
Country/TerritoryUnited Kingdom
CityGlasgow
Period4/05/19 → …
Internet address

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