Abstract / Description of output
In the modernization of the state, NPM ideas are presumed to offer governments certainty in the face of major unknowns. The reliance of NPM on information technologies is presented by governments as underlining this potential for certainty. However, this presumption of certainty is elusive in practice. Government pursuit of NPM transformational policies aims to make efficiency savings and cost reductions, but this may create new uncertainties for citizens, particularly because of the unintended consequences of the implementation of new forms of technology.
Original language | English |
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Journal | Public Money & Management |
Early online date | 10 Jun 2019 |
DOIs | |
Publication status | E-pub ahead of print - 10 Jun 2019 |
Keywords / Materials (for Non-textual outputs)
- citizens
- NPM
- technology
- transformation
- identity
- power