Concluding comments: The reflective manager in action

Irvine Lapsley, Ola Mattisson, Ulf Ramberg

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review

Abstract

In this concluding chapter of this book, we discuss: (1) the practice and hazards of recipe management, (2) further thoughts on reflective management, (3) a substantive agenda for reflective management and (4) our conclusion on “reflective-management-in action”.

This conclusion presents some closing thoughts on the concepts covered in the preceding chapters of this book. The book argues that a vision can make explicit values and priorities in an organization. It elaborates on the use of strategic cost management and how it can be used, not solely but in connection with other more qualitative data. The book discusses performance management. It elaborates on challenges related to the implementation of information and communications technology (ICT) solutions. The book argues that uncritically introducing branding concepts from the private sector into public services. It focuses on Lean Management questions whether a tool devised by and for a major vehicle manufacturer is also applicable to public services. The book also focuses on resilience explains how resilient management may be constituted and understood by discussing resilience and sensemaking. It describes the risks of risk management.
Original languageEnglish
Title of host publicationManaging Public Services
Subtitle of host publicationMaking Informed Choices
EditorsIrvine Lapsley, Ola Mattisson
Place of PublicationLondon
PublisherRoutledge
Chapter13
Number of pages11
Edition1
ISBN (Electronic)9781003154389
ISBN (Print)9780367723255, 9780367723248
DOIs
Publication statusPublished - 24 Nov 2021

Fingerprint

Dive into the research topics of 'Concluding comments: The reflective manager in action'. Together they form a unique fingerprint.
  • Introduction

    Lapsley, I. & Mattisson, O., 24 Nov 2021, Managing Public Services: Making Informed Choices. Lapsley, I. & Mattisson, O. (eds.). 1 ed. London: Routledge, 9 p.

    Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review

  • Is lean management the natural order in public services transformation?

    Lapsley, I., 24 Nov 2021, Managing Public Services: Making Informed Choices. Lapsley, I. & Mattisson, O. (eds.). 1 ed. London: Routledge, 15 p.

    Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review

  • Management of change: For better or worse?

    Lapsley, I., 24 Nov 2021, Managing Public Services: Making Informed Choices. Lapsley, I. & Mattisson, O. (eds.). 1 ed. London: Routledge, 15 p.

    Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review

Cite this