Conclusions:: Future directions for Public Service Logic theory and practice

Joanne Macfarlane; Stephen Osborne; Carmine Bianchi

doi:10.4324/9781032633671-23

Conclusions: Future directions for Public Service Logic theory and practice

Joanne Macfarlane, Stephen Osborne^*, Carmine Bianchi

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Chapter (peer-reviewed) › peer-review

Abstract

This book has presented theoretical developments to the advancement of Public Service Logic (PSL) theory and the implications of this for policy and practice. In advancing PSL theory, this book has drawn together five key areas of development through:
investigations of the nature of value and value creation for public services;
the nature of public service ecosystems (PSEs);
PSL in action in the delivery of public services;
critical reflections upon PSL as a problem-solving theory; and
national/regional case studies of PSL in action to evaluate its global applicability and lessons.

Original language	English
Title of host publication	Public Service Logic and Public Service Reform
Subtitle of host publication	State of the Art, New Perspectives, and Future Directions
Editors	Stephen P. Osborne, Carmine Bianchi, Joanne Macfarlane
Publisher	Routledge
Pages	313-317
Number of pages	5
ISBN (Electronic)	9781032633671
ISBN (Print)	9781032622064
DOIs	https://doi.org/10.4324/9781032633671-23
Publication status	Published - 5 Dec 2025

Publication series

Name	Routledge Critical Studies in Public Management

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10.4324/9781032633671-23

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Macfarlane, J., Osborne, S., & Bianchi, C. (2025). Conclusions: Future directions for Public Service Logic theory and practice. In S. P. Osborne, C. Bianchi, & J. Macfarlane (Eds.), Public Service Logic and Public Service Reform: State of the Art, New Perspectives, and Future Directions (pp. 313-317). (Routledge Critical Studies in Public Management). Routledge. https://doi.org/10.4324/9781032633671-23

Macfarlane, Joanne ; Osborne, Stephen ; Bianchi, Carmine. / Conclusions: Future directions for Public Service Logic theory and practice. Public Service Logic and Public Service Reform: State of the Art, New Perspectives, and Future Directions. editor / Stephen P. Osborne ; Carmine Bianchi ; Joanne Macfarlane. Routledge, 2025. pp. 313-317 (Routledge Critical Studies in Public Management).

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Macfarlane, J, Osborne, S & Bianchi, C 2025, Conclusions: Future directions for Public Service Logic theory and practice. in SP Osborne, C Bianchi & J Macfarlane (eds), Public Service Logic and Public Service Reform: State of the Art, New Perspectives, and Future Directions. Routledge Critical Studies in Public Management, Routledge, pp. 313-317. https://doi.org/10.4324/9781032633671-23

Conclusions: Future directions for Public Service Logic theory and practice. / Macfarlane, Joanne; Osborne, Stephen; Bianchi, Carmine.
Public Service Logic and Public Service Reform: State of the Art, New Perspectives, and Future Directions. ed. / Stephen P. Osborne; Carmine Bianchi; Joanne Macfarlane. Routledge, 2025. p. 313-317 (Routledge Critical Studies in Public Management).

Research output: Chapter in Book/Report/Conference proceeding › Chapter (peer-reviewed) › peer-review

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AB - This book has presented theoretical developments to the advancement of Public Service Logic (PSL) theory and the implications of this for policy and practice. In advancing PSL theory, this book has drawn together five key areas of development through: investigations of the nature of value and value creation for public services; the nature of public service ecosystems (PSEs); PSL in action in the delivery of public services; critical reflections upon PSL as a problem-solving theory; and national/regional case studies of PSL in action to evaluate its global applicability and lessons.

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Macfarlane J, Osborne S, Bianchi C. Conclusions: Future directions for Public Service Logic theory and practice. In Osborne SP, Bianchi C, Macfarlane J, editors, Public Service Logic and Public Service Reform: State of the Art, New Perspectives, and Future Directions. Routledge. 2025. p. 313-317. (Routledge Critical Studies in Public Management). doi: 10.4324/9781032633671-23

Conclusions: Future directions for Public Service Logic theory and practice

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Accounting for value: Approaching performance management and accounting for public service organisations from a Public Service Logic perspective

Introduction - Public Service Logic: State of the art and evolution

Public Service Logic and Public Service Reform: State of the Art, New Perspectives, and Future Directions

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