TY - GEN
T1 - Connecting Those That Care: Designing for Transitioning, Talking, Belonging and Escaping
AU - Long, Kiel
AU - Bakewell, Lyndsey L.
AU - McNaney, Roisin C.
AU - Vasileiou, Konstantina
AU - Atkinson, Mark
AU - Barreto, Manuela
AU - Barnett, Julie
AU - Wilson, Michael
AU - Lawson, Shaun
AU - Vines, John
PY - 2017/5/2
Y1 - 2017/5/2
N2 - Care provision in many nations increasingly relies on the work of informal, or non-professional, carers. Often these carers experience substantial disruptions and reductions to their own sociality, weakened social support networks and, ultimately, a heightened risk of social isolation. We describe a qualitative study, comprised of interviews, design workshops and probes, that investigated the social and community support practices of carers. Our findings highlight issues related to becoming and recognising being a carer, and feelings of being ignored by, and isolated from, others. We also note the benefits that sharing between carers can bring, and routes to coping and relaxing from the burdens of care. We conclude with design considerations for facilitating new forms of digitally mediated support that connect those that care, emphasising design qualities related to transitioning, talking, belonging and escaping.
AB - Care provision in many nations increasingly relies on the work of informal, or non-professional, carers. Often these carers experience substantial disruptions and reductions to their own sociality, weakened social support networks and, ultimately, a heightened risk of social isolation. We describe a qualitative study, comprised of interviews, design workshops and probes, that investigated the social and community support practices of carers. Our findings highlight issues related to becoming and recognising being a carer, and feelings of being ignored by, and isolated from, others. We also note the benefits that sharing between carers can bring, and routes to coping and relaxing from the burdens of care. We conclude with design considerations for facilitating new forms of digitally mediated support that connect those that care, emphasising design qualities related to transitioning, talking, belonging and escaping.
KW - carers
KW - co-design
KW - informal care
KW - qualitative study
U2 - 10.1145/3025453.3025715
DO - 10.1145/3025453.3025715
M3 - Conference contribution
SN - 9781450346559
T3 - CHI '17
SP - 1339
EP - 1351
BT - Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems
PB - ACM Association for Computing Machinery
CY - New York, NY, USA
T2 - 2017 ACM SIGCHI Conference on Human Factors in Computing Systems
Y2 - 6 May 2017 through 11 May 2017
ER -