Connecting Those That Care: Designing for Transitioning, Talking, Belonging and Escaping

Kiel Long, Lyndsey L. Bakewell, Roisin C. McNaney, Konstantina Vasileiou, Mark Atkinson, Manuela Barreto, Julie Barnett, Michael Wilson, Shaun Lawson, John Vines

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Care provision in many nations increasingly relies on the work of informal, or non-professional, carers. Often these carers experience substantial disruptions and reductions to their own sociality, weakened social support networks and, ultimately, a heightened risk of social isolation. We describe a qualitative study, comprised of interviews, design workshops and probes, that investigated the social and community support practices of carers. Our findings highlight issues related to becoming and recognising being a carer, and feelings of being ignored by, and isolated from, others. We also note the benefits that sharing between carers can bring, and routes to coping and relaxing from the burdens of care. We conclude with design considerations for facilitating new forms of digitally mediated support that connect those that care, emphasising design qualities related to transitioning, talking, belonging and escaping.
Original languageEnglish
Title of host publicationProceedings of the 2017 CHI Conference on Human Factors in Computing Systems
Place of PublicationNew York, NY, USA
PublisherACM Association for Computing Machinery
Pages1339–1351
Number of pages13
ISBN (Print)9781450346559
DOIs
Publication statusPublished - 2 May 2017
Event2017 ACM SIGCHI Conference on Human Factors in Computing Systems - Denver, United States
Duration: 6 May 201711 May 2017

Publication series

NameCHI '17
PublisherAssociation for Computing Machinery

Conference

Conference2017 ACM SIGCHI Conference on Human Factors in Computing Systems
Abbreviated titleCHI 2017
CountryUnited States
CityDenver
Period6/05/1711/05/17

Keywords

  • carers
  • co-design
  • informal care
  • qualitative study

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