TY - JOUR
T1 - Contrasting perceptions about the delivery of care in the community
AU - Haycock-Stuart, Elaine
AU - Kean, Susanne
PY - 2012/3
Y1 - 2012/3
N2 - UK government policy emphasises the role of leadership in meeting the NHS healthcare quality agenda. As care is delivered increasingly in the community, it is important to evaluate the quality of nursing care provided to patients and families in community settings. However, few quality indicators have been designed for use in this sector. A study was undertaken to examine the effects of nursing leadership in the community on quality of care, and the results suggest that there is tension between nurse ‘leaders’ and ‘followers’ about the value of leadership. While nurse leaders see the leadership role as critical to improving quality through workforce planning and organisation, front line staff perceive individual nurse’s skills as more pertinent to the quality of community nursing care.
AB - UK government policy emphasises the role of leadership in meeting the NHS healthcare quality agenda. As care is delivered increasingly in the community, it is important to evaluate the quality of nursing care provided to patients and families in community settings. However, few quality indicators have been designed for use in this sector. A study was undertaken to examine the effects of nursing leadership in the community on quality of care, and the results suggest that there is tension between nurse ‘leaders’ and ‘followers’ about the value of leadership. While nurse leaders see the leadership role as critical to improving quality through workforce planning and organisation, front line staff perceive individual nurse’s skills as more pertinent to the quality of community nursing care.
UR - http://www.scopus.com/inward/record.url?scp=84861139692&partnerID=8YFLogxK
U2 - 10.7748/nm2012.03.18.10.26.c8959
DO - 10.7748/nm2012.03.18.10.26.c8959
M3 - Article
VL - 18
SP - 26
EP - 29
JO - Nursing Management
JF - Nursing Management
SN - 1354-5760
IS - 10
ER -