Abstract / Description of output
We present a brief observational, ‘ethnographic’, study of the Roughing Mill in
a steel plant and use material from recorded activities to provide ‘illustrative vignettes’ of
some aspects of the accomplishment and problems of everyday work. The account
provides a ‘bottom up’ method for developing a more sophisticated and situated view of
the problems of dependability. The paper documents the social organisation of work in
the Roughing Mill, the interaction between the computer scheduler and the skill of the mill
operator in accomplishing ‘dependable’ production of steel plates from slabs.
a steel plant and use material from recorded activities to provide ‘illustrative vignettes’ of
some aspects of the accomplishment and problems of everyday work. The account
provides a ‘bottom up’ method for developing a more sophisticated and situated view of
the problems of dependability. The paper documents the social organisation of work in
the Roughing Mill, the interaction between the computer scheduler and the skill of the mill
operator in accomplishing ‘dependable’ production of steel plates from slabs.
Original language | English |
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Title of host publication | Proceedings of the Eighth European Conference on Computer Supported Cooperative Work, 14-18 September 2003, Helsinki, Finland |
Publisher | Kluwer Academic Publishers |
Pages | 61-80 |
Number of pages | 20 |
Publication status | Published - 2003 |