@inproceedings{3866f47c6e82435c800b497171c945b5,
title = "Digital inclusion: Is it time to start taking an exclusion approach to interface design?",
abstract = "The digitally excluded (those who do not engage in the digital economy) form a substantial proportion of the UK population. It is suggested that some of the factors that cause exclusion can be designed out through understanding the prior knowledge, cognitive requirements and mental models that the interface requires for the use of the application. This paper proposes an 'exclusion calculator' approach for assessment of digital interfaces, as well as for development of guidelines for interaction designers.",
author = "Bradley, {M. D.} and Y. Barnard and Lloyd, {A. D.}",
year = "2010",
language = "English",
isbn = "9780415584463",
series = "Contemporary Ergonomics and Human Factors 2010",
pages = "549--553",
booktitle = "Contemporary Ergonomics and Human Factors 2010",
note = "Annual Conference of the Institute of Ergonomics and Human Factors on Contemporary Ergonomics and Human Factors 2010 ; Conference date: 13-04-2010 Through 15-04-2010",
}