Don’t touch me! A comparison of usability on touch and non-touch inputs

Kieran Waugh; Judy Robertson

doi:10.1007/978-3-030-85607-6_46

Don’t touch me! A comparison of usability on touch and non-touch inputs

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

Public touchscreens are filthy and, regardless of how often they are cleaned, they pose a considerable risk in the transmission of bacteria and viruses. While we rely on their use, we should find a feasible alternative to touch devices. Non-touch interaction, via the use of mid-air gestures, has been previously labelled as not user friendly and unsuitable.However, previous works have extensively compared such interaction to precise mouse movements. In this paper, we investigate and compare the usability of an interface controlled via a touchscreen and a non-touch device. Participants (N=22) using a touchscreen and the Leap Motion Controller, performed tasks on a mock-up ticketing machine,later evaluating their experience using the System Usability and Gesture Usability scales. Results show that, in contrast to the previous works,the non-touch method was usable and quickly learnable. We conclude with recommendations for future work on making a non-touch interface more user-friendly.

Original language	English
Title of host publication	Human-Computer-Interaction – INTERACT 2021
Subtitle of host publication	18th IFIP TC 13 International Conference, Bari, Italy, August 30 – September 3, 2021, Proceedings, Part V
Editors	Carmelo Ardito, Rosa Lanzilotti, Alessio Malizia, Helen Petrie, Antonio Piccinno, Giuseppe Desolda, Kori Inkpen
Publisher	Springer
Pages	400-404
ISBN (Electronic)	9783030856076
ISBN (Print)	9783030856069
DOIs	https://doi.org/10.1007/978-3-030-85607-6_46
Publication status	E-pub ahead of print - 27 Aug 2021

Publication series

Name	Lecture Notes in Computer Science
ISSN (Print)	0302-9743

Keywords

non-touch
gesture
touchless
Leap Motion Controller

Access to Document

10.1007/978-3-030-85607-6_46

WaughKRobertsonJ2021LNCSDon_tTouchMe
This is a post-peer-review, pre-copyedit version of an article published in INTERACT: IFIP Conference on Human-Computer Interaction. The final authenticated version is available online at: https://link.springer.com/chapter/10.1007/978-3-030-85607-6_46
Accepted author manuscript, 2.74 MB

Cite this

Waugh, K., & Robertson, J. (2021). Don’t touch me! A comparison of usability on touch and non-touch inputs. In C. Ardito, R. Lanzilotti, A. Malizia, H. Petrie, A. Piccinno, G. Desolda, & K. Inkpen (Eds.), Human-Computer-Interaction – INTERACT 2021: 18th IFIP TC 13 International Conference, Bari, Italy, August 30 – September 3, 2021, Proceedings, Part V (pp. 400-404). (Lecture Notes in Computer Science). Springer. https://doi.org/10.1007/978-3-030-85607-6_46

Waugh, Kieran ; Robertson, Judy. / Don’t touch me! A comparison of usability on touch and non-touch inputs. Human-Computer-Interaction – INTERACT 2021: 18th IFIP TC 13 International Conference, Bari, Italy, August 30 – September 3, 2021, Proceedings, Part V. editor / Carmelo Ardito ; Rosa Lanzilotti ; Alessio Malizia ; Helen Petrie ; Antonio Piccinno ; Giuseppe Desolda ; Kori Inkpen. Springer, 2021. pp. 400-404 (Lecture Notes in Computer Science).

@inproceedings{c75b8e781a7b4c328265361f7b0b8055,

title = "Don{\textquoteright}t touch me! A comparison of usability on touch and non-touch inputs",

abstract = "Public touchscreens are filthy and, regardless of how often they are cleaned, they pose a considerable risk in the transmission of bacteria and viruses. While we rely on their use, we should find a feasible alternative to touch devices. Non-touch interaction, via the use of mid-air gestures, has been previously labelled as not user friendly and unsuitable.However, previous works have extensively compared such interaction to precise mouse movements. In this paper, we investigate and compare the usability of an interface controlled via a touchscreen and a non-touch device. Participants (N=22) using a touchscreen and the Leap Motion Controller, performed tasks on a mock-up ticketing machine,later evaluating their experience using the System Usability and Gesture Usability scales. Results show that, in contrast to the previous works,the non-touch method was usable and quickly learnable. We conclude with recommendations for future work on making a non-touch interface more user-friendly.",

keywords = "non-touch, gesture, touchless, Leap Motion Controller",

author = "Kieran Waugh and Judy Robertson",

year = "2021",

month = aug,

day = "27",

doi = "10.1007/978-3-030-85607-6_46",

language = "English",

isbn = "9783030856069",

series = "Lecture Notes in Computer Science",

publisher = "Springer",

pages = "400--404",

editor = "Ardito, {Carmelo } and Lanzilotti, {Rosa } and Malizia, {Alessio } and Petrie, {Helen } and Piccinno, {Antonio } and Desolda, {Giuseppe } and Inkpen, {Kori }",

booktitle = "Human-Computer-Interaction – INTERACT 2021",

}

Waugh, K & Robertson, J 2021, Don’t touch me! A comparison of usability on touch and non-touch inputs. in C Ardito, R Lanzilotti, A Malizia, H Petrie, A Piccinno, G Desolda & K Inkpen (eds), Human-Computer-Interaction – INTERACT 2021: 18th IFIP TC 13 International Conference, Bari, Italy, August 30 – September 3, 2021, Proceedings, Part V. Lecture Notes in Computer Science, Springer, pp. 400-404. https://doi.org/10.1007/978-3-030-85607-6_46

Don’t touch me! A comparison of usability on touch and non-touch inputs. / Waugh, Kieran; Robertson, Judy.

Human-Computer-Interaction – INTERACT 2021: 18th IFIP TC 13 International Conference, Bari, Italy, August 30 – September 3, 2021, Proceedings, Part V. ed. / Carmelo Ardito; Rosa Lanzilotti; Alessio Malizia; Helen Petrie; Antonio Piccinno; Giuseppe Desolda; Kori Inkpen. Springer, 2021. p. 400-404 (Lecture Notes in Computer Science).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

TY - GEN

T1 - Don’t touch me! A comparison of usability on touch and non-touch inputs

AU - Waugh, Kieran

AU - Robertson, Judy

PY - 2021/8/27

Y1 - 2021/8/27

N2 - Public touchscreens are filthy and, regardless of how often they are cleaned, they pose a considerable risk in the transmission of bacteria and viruses. While we rely on their use, we should find a feasible alternative to touch devices. Non-touch interaction, via the use of mid-air gestures, has been previously labelled as not user friendly and unsuitable.However, previous works have extensively compared such interaction to precise mouse movements. In this paper, we investigate and compare the usability of an interface controlled via a touchscreen and a non-touch device. Participants (N=22) using a touchscreen and the Leap Motion Controller, performed tasks on a mock-up ticketing machine,later evaluating their experience using the System Usability and Gesture Usability scales. Results show that, in contrast to the previous works,the non-touch method was usable and quickly learnable. We conclude with recommendations for future work on making a non-touch interface more user-friendly.

AB - Public touchscreens are filthy and, regardless of how often they are cleaned, they pose a considerable risk in the transmission of bacteria and viruses. While we rely on their use, we should find a feasible alternative to touch devices. Non-touch interaction, via the use of mid-air gestures, has been previously labelled as not user friendly and unsuitable.However, previous works have extensively compared such interaction to precise mouse movements. In this paper, we investigate and compare the usability of an interface controlled via a touchscreen and a non-touch device. Participants (N=22) using a touchscreen and the Leap Motion Controller, performed tasks on a mock-up ticketing machine,later evaluating their experience using the System Usability and Gesture Usability scales. Results show that, in contrast to the previous works,the non-touch method was usable and quickly learnable. We conclude with recommendations for future work on making a non-touch interface more user-friendly.

KW - non-touch

KW - gesture

KW - touchless

KW - Leap Motion Controller

U2 - 10.1007/978-3-030-85607-6_46

DO - 10.1007/978-3-030-85607-6_46

M3 - Conference contribution

SN - 9783030856069

T3 - Lecture Notes in Computer Science

SP - 400

EP - 404

BT - Human-Computer-Interaction – INTERACT 2021

A2 - Ardito, Carmelo

A2 - Lanzilotti, Rosa

A2 - Malizia, Alessio

A2 - Petrie, Helen

A2 - Piccinno, Antonio

A2 - Desolda, Giuseppe

A2 - Inkpen, Kori

PB - Springer

ER -

Waugh K, Robertson J. Don’t touch me! A comparison of usability on touch and non-touch inputs. In Ardito C, Lanzilotti R, Malizia A, Petrie H, Piccinno A, Desolda G, Inkpen K, editors, Human-Computer-Interaction – INTERACT 2021: 18th IFIP TC 13 International Conference, Bari, Italy, August 30 – September 3, 2021, Proceedings, Part V. Springer. 2021. p. 400-404. (Lecture Notes in Computer Science). Epub 2021 Aug 27. doi: 10.1007/978-3-030-85607-6_46

Don’t touch me! A comparison of usability on touch and non-touch inputs

Abstract

Publication series

Keywords

Access to Document

Fingerprint

Cite this