Effectuation logic and early innovation success: The moderating effect of customer co-creation

Guihan Ko, Deborah L. Roberts*, Helen Perks, Marina Candi

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

Abstract

This research examines whether and how customer co-creation activities moderate the relationship between effectuation logic and performance in the early stage of the innovation process. Effectuation logic is a promising decision-making logic for innovation success, but the tools that help translate this approach into innovation performance are under-researched. Three key dimensions of effectuation logic are examined: means-driven, partnerships and control. The results of a large-scale survey-based study indicate a varied and nuanced role of co-creation as a means to enhance the contribution of effectuation logic to early innovation success. This research helps increase our understanding of the often abstract principles of effectuation logic by examining its manifestation within the context of innovation and by showing how specific firm practices, here customer co-creation activities, can accentuate the contribution of effectuation logic to early innovation performance.

Original languageEnglish
JournalBritish Journal of Management
Early online date6 Oct 2021
DOIs
Publication statusE-pub ahead of print - 6 Oct 2021

Keywords

  • effectuation logic
  • co-creation
  • innovation
  • survey method

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