Enabling Empathy in Health and Care: Design Methods and Challenges

Anja Thieme, John Vines, Jayne Wallace, Rachel Elizabeth Clarke, Petr Slovák, John McCarthy, Michael Massimi, Andrea Grimes Grimes Parker

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract / Description of output

The role of empathy has come to prominence in HCI as the community increasingly engages with issues in medical, health and emotionally charged contexts. In such settings empathizing with others is crucial in understanding the experience of living with specific conditions, or in being sensitive to the concerns and emotions of potentially vulnerable participants. Researchers in these areas become implicated in designing new tools and technologies that support empathic relations. This workshop therefore aims to build an interdisciplinary community of researchers, designers and practitioners to share and discuss their work and the challenges they encountered when establishing empathic relationships within health or care contexts. We will work towards developing a richer conceptual and practical understanding of empathic engagement and design methods in this context to support and shape an agenda for future research.
Original languageEnglish
Title of host publicationCHI '14 Extended Abstracts on Human Factors in Computing Systems
Place of PublicationNew York, NY, USA
PublisherACM Association for Computing Machinery
ISBN (Print)9781450324748
Publication statusPublished - 26 Apr 2014
EventACM CHI Conference on Human Factors in Computing Systems (CHI 2014) - Toronto, Canada
Duration: 26 Apr 20141 May 2014

Publication series

NameCHI EA '14
PublisherAssociation for Computing Machinery


ConferenceACM CHI Conference on Human Factors in Computing Systems (CHI 2014)

Keywords / Materials (for Non-textual outputs)

  • care
  • vulnerability
  • ethics
  • health
  • dignity
  • empathy


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