Evaluating How Interfaces Influence the User Interaction with Fully Autonomous Vehicles

Luis Oliveira; Jacob Luton; Sumeet Iyer; Chris Burns; Alexandros Mouzakitis; Paul Jennings; Stewart Birrell

doi:10.1145/3239060.3239065

Evaluating How Interfaces Influence the User Interaction with Fully Autonomous Vehicles

Luis Oliveira, Jacob Luton, Sumeet Iyer, Chris Burns, Alexandros Mouzakitis, Paul Jennings, Stewart Birrell

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract / Description of output

With increasing automation, occupants of fully autonomous vehicles are likely to be completely disengaged from the driving task. However, even with no driving involved, there are still activities that will require interfaces between the vehicle and passengers. This study evaluated different configurations of screens providing operational-related information to occupants for tracking the progress of journeys. Surveys and interviews were used to measure trust, usability, workload and experience after users were driven by an autonomous low speed pod. Results showed that participants want to monitor the state of the vehicle and see details about the ride, including a map of the route and related information. There was a preference for this information to be displayed via an onboard touchscreen device combined with an overhead letterbox display versus a smartphone-based interface. This paper provides recommendations for the design of devices with the potential to improve the user interaction with future autonomous vehicles.

Original language	English
Title of host publication	Proceedings of the 10th International Conference on Automotive User Interfaces and Interactive Vehicular Applications
Place of Publication	New York, NY, USA
Publisher	ACM Association for Computing Machinery
Pages	320–331
Number of pages	12
ISBN (Print)	9781450359467
DOIs	https://doi.org/10.1145/3239060.3239065
Publication status	Published - 23 Sept 2018
Event	10th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications - Toronto, Canada Duration: 23 Sept 2018 → 25 Sept 2018 https://www.auto-ui.org/18/

Publication series

Name	AutomotiveUI '18
Publisher	Association for Computing Machinery

Conference

Conference	10th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications
Abbreviated title	AutomotiveUI 2018
Country/Territory	Canada
City	Toronto
Period	23/09/18 → 25/09/18
Internet address	https://www.auto-ui.org/18/

Keywords / Materials (for Non-textual outputs)

Trust in automation
interfaces
AVs
usability
workload
Autonomous Vehicles
user study
Level-4
User Experience

Access to Document

10.1145/3239060.3239065Licence: All Rights Reserved

https://doi.org/10.1145/3239060.3239065Licence: All Rights Reserved

Cite this

Oliveira, L., Luton, J., Iyer, S., Burns, C., Mouzakitis, A., Jennings, P., & Birrell, S. (2018). Evaluating How Interfaces Influence the User Interaction with Fully Autonomous Vehicles. In Proceedings of the 10th International Conference on Automotive User Interfaces and Interactive Vehicular Applications (pp. 320–331). (AutomotiveUI '18). ACM Association for Computing Machinery. https://doi.org/10.1145/3239060.3239065

@inproceedings{5b01d46d5b724f56ab0c247606a96429,

title = "Evaluating How Interfaces Influence the User Interaction with Fully Autonomous Vehicles",

abstract = "With increasing automation, occupants of fully autonomous vehicles are likely to be completely disengaged from the driving task. However, even with no driving involved, there are still activities that will require interfaces between the vehicle and passengers. This study evaluated different configurations of screens providing operational-related information to occupants for tracking the progress of journeys. Surveys and interviews were used to measure trust, usability, workload and experience after users were driven by an autonomous low speed pod. Results showed that participants want to monitor the state of the vehicle and see details about the ride, including a map of the route and related information. There was a preference for this information to be displayed via an onboard touchscreen device combined with an overhead letterbox display versus a smartphone-based interface. This paper provides recommendations for the design of devices with the potential to improve the user interaction with future autonomous vehicles.",

keywords = "Trust in automation, interfaces, AVs, usability, workload, Autonomous Vehicles, user study, Level-4, User Experience",

author = "Luis Oliveira and Jacob Luton and Sumeet Iyer and Chris Burns and Alexandros Mouzakitis and Paul Jennings and Stewart Birrell",

year = "2018",

month = sep,

day = "23",

doi = "10.1145/3239060.3239065",

language = "English",

isbn = "9781450359467",

series = "AutomotiveUI '18",

publisher = "ACM Association for Computing Machinery",

pages = "320–331",

booktitle = "Proceedings of the 10th International Conference on Automotive User Interfaces and Interactive Vehicular Applications",

note = "10th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications, AutomotiveUI 2018 ; Conference date: 23-09-2018 Through 25-09-2018",

url = "https://www.auto-ui.org/18/",

}

Oliveira, L, Luton, J, Iyer, S, Burns, C, Mouzakitis, A, Jennings, P & Birrell, S 2018, Evaluating How Interfaces Influence the User Interaction with Fully Autonomous Vehicles. in Proceedings of the 10th International Conference on Automotive User Interfaces and Interactive Vehicular Applications. AutomotiveUI '18, ACM Association for Computing Machinery, New York, NY, USA, pp. 320–331, 10th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications, Toronto, Ontario, Canada, 23/09/18. https://doi.org/10.1145/3239060.3239065

Evaluating How Interfaces Influence the User Interaction with Fully Autonomous Vehicles. / Oliveira, Luis; Luton, Jacob; Iyer, Sumeet et al.
Proceedings of the 10th International Conference on Automotive User Interfaces and Interactive Vehicular Applications. New York, NY, USA: ACM Association for Computing Machinery, 2018. p. 320–331 (AutomotiveUI '18).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

TY - GEN

T1 - Evaluating How Interfaces Influence the User Interaction with Fully Autonomous Vehicles

AU - Oliveira, Luis

AU - Luton, Jacob

AU - Iyer, Sumeet

AU - Burns, Chris

AU - Mouzakitis, Alexandros

AU - Jennings, Paul

AU - Birrell, Stewart

PY - 2018/9/23

Y1 - 2018/9/23

N2 - With increasing automation, occupants of fully autonomous vehicles are likely to be completely disengaged from the driving task. However, even with no driving involved, there are still activities that will require interfaces between the vehicle and passengers. This study evaluated different configurations of screens providing operational-related information to occupants for tracking the progress of journeys. Surveys and interviews were used to measure trust, usability, workload and experience after users were driven by an autonomous low speed pod. Results showed that participants want to monitor the state of the vehicle and see details about the ride, including a map of the route and related information. There was a preference for this information to be displayed via an onboard touchscreen device combined with an overhead letterbox display versus a smartphone-based interface. This paper provides recommendations for the design of devices with the potential to improve the user interaction with future autonomous vehicles.

AB - With increasing automation, occupants of fully autonomous vehicles are likely to be completely disengaged from the driving task. However, even with no driving involved, there are still activities that will require interfaces between the vehicle and passengers. This study evaluated different configurations of screens providing operational-related information to occupants for tracking the progress of journeys. Surveys and interviews were used to measure trust, usability, workload and experience after users were driven by an autonomous low speed pod. Results showed that participants want to monitor the state of the vehicle and see details about the ride, including a map of the route and related information. There was a preference for this information to be displayed via an onboard touchscreen device combined with an overhead letterbox display versus a smartphone-based interface. This paper provides recommendations for the design of devices with the potential to improve the user interaction with future autonomous vehicles.

KW - Trust in automation

KW - interfaces

KW - AVs

KW - usability

KW - workload

KW - Autonomous Vehicles

KW - user study

KW - Level-4

KW - User Experience

U2 - 10.1145/3239060.3239065

DO - 10.1145/3239060.3239065

M3 - Conference contribution

SN - 9781450359467

T3 - AutomotiveUI '18

SP - 320

EP - 331

BT - Proceedings of the 10th International Conference on Automotive User Interfaces and Interactive Vehicular Applications

PB - ACM Association for Computing Machinery

CY - New York, NY, USA

T2 - 10th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications

Y2 - 23 September 2018 through 25 September 2018

ER -

Oliveira L, Luton J, Iyer S, Burns C, Mouzakitis A, Jennings P et al. Evaluating How Interfaces Influence the User Interaction with Fully Autonomous Vehicles. In Proceedings of the 10th International Conference on Automotive User Interfaces and Interactive Vehicular Applications. New York, NY, USA: ACM Association for Computing Machinery. 2018. p. 320–331. (AutomotiveUI '18). doi: 10.1145/3239060.3239065

Evaluating How Interfaces Influence the User Interaction with Fully Autonomous Vehicles

Abstract / Description of output

Publication series

Conference

Keywords / Materials (for Non-textual outputs)

Access to Document

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Cite this