Expectations and Perceptons of Overseas Students towards the Service Quality of Higher Education Institutions in Scotland

Essam Ibrahim, Lee Wei Wang, Abeer Hassan

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
JournalInternational Business Research
Issue number6
Publication statusPublished - 2013

Keywords / Materials (for Non-textual outputs)

  • ServeQual
  • Customer expectation & perception
  • Higher education

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