Facilitating Interaction Between Virtual Agents through Negotiation over Ontological Representation

Research output: Chapter in Book/Report/Conference proceedingChapter


Fluent, effortless, and diverse e-business transactions depend on the ability of automated agents to interact. The difficulties of tailoring representation and information to be consistent and therefore interoperable needs to fall not on human users but on these automated agents. In this chapter, the authors present their system, ORS (ontology repair system), which is designed to be a tool for automated agents, acting on behalf of people or systems which need to interact, to enable them to understand one another, despite the fact that they are not centrally or consistently designed.
Original languageEnglish
Title of host publicationAdvanced Methodologies and Technologies in Digital Marketing and Entrepreneurship
PublisherIGI Global
Number of pages12
ISBN (Electronic)9781522577676
ISBN (Print)9781522577669
Publication statusPublished - 1 Nov 2018


  • matching
  • agent interaction
  • repair
  • diagnosis


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