@inbook{33bf9cd7c5564788bc983bb84d3483df,
title = "Financial services customer relationships: Meanings, motivations and manifestations",
author = "Annie Yu and Tina Harrison",
year = "2014",
month = dec,
day = "8",
language = "English",
isbn = "9780415829144",
series = "Routledge Companions in Business, Management and Accounting",
publisher = "Taylor \& Francis",
editor = "Tina Harrison and Hooman Estelami",
booktitle = "The Routledge Companion to Financial Services Marketing",
address = "Sweden",
}