From educator to facilitator: healthcare professionals’ experiences of, and views about, delivering a type 1 diabetes structured education programme (DAFNEplus) informed by behavioural science

Aims: The DAFNEplus programme incorporates behaviour change techniques into a modified educational intervention and was developed to help address the glycaemic drift observed amongst graduates of standard DAFNE programmes. As the programme’s success will be contingent on staff buy-in, we explored healthcare professionals’ experiences of, and views about, delivering DAFNEplus during a clinical trial to help inform decision-making about rollout post-trial.
Methods: We interviewed n=18 nurses and dieticians who delivered DAFNEplus during the trial. Data were analysed thematically.
Results: While many shared initial reservations, all described how their experiences of DAFNEplus programme delivery had had a positive, transformative impact upon their perceptions and working practices. This transformation was enabled by initial training and supervision sessions, the confidence gained from using scripts to support novel programme content delivery; and, experiences of delivering the programme and observing DAFNEplus principles being well received by, and having a positive impact on, attendees. Due to these positive experiences, interviewees described a strongly felt ethical mandate to use some DAFNEplus techniques and curriculum content in routine clinical care. While being supportive of a national rollout, they anticipated a variety of attitudinal and logistical (e.g., workload) challenges.
Conclusions: This study provides a vital dimension to the evaluation of the DAFNEplus programme. Interviewees found the intervention to be acceptable and expressed high levels of buy-in. As well as offering potential endorsement for a national rollout, our findings offer insights which could help inform development and rollout of future behaviour change interventions to support diabetes self-management.