Heteronormativity as a barrier to support service access for LGBTQ+ survivors

This research examines how heteronormativity obstructs LGBTQ+ survivors of intimate partner violence and sexual abuse from accessing support. Using a queer theoretical framework, it argues that heteronormative ideals delegitimise survivors and hinder help-seeking. Thematic analysis of semi-structured interviews with four survivors and three service providers revealed that heteronormative expectations deterred identity disclosure, reinforced victim-blaming, weaponised non-normative identities, and shaped perceptions of abuse legitimacy. Participants recommended improving inclusive, long-term therapy access, expanding queer-specific resources, and improving provider education. This study is limited by its small and demographically narrow sample, which primarily included white student survivors and white cisgender women providers. These limitations shape the context of the findings and restrict their broader transferability. Though limited in scope, this study reinforces rejecting heteronormativity in service provision to improve care for queer survivors.