How to move forwards from research on now-defunct social media platform or technology

Undertaking research on web platforms and online communities can present very particular challenges and risks. These spaces can be subject to frequent and sudden changes driven by both community and external factors which can significantly impact the space you are researching and the research you are able to undertake. Whilst you cannot prevent these changes, you can plan for potential issues, manage the risk and explore strategies for completing your research project if significant changes occur - including the disappearance of the platform or community you are examining.
This guide provides an approach to support your planning and to help you manage the impact if unanticipated changes occur. We will also explore a case study that shows how one project, researching the YikYak platform, puts these approaches into practice, including the detailed planning and documentation of the process, using a mixed methods approach and regularly reviewing the research plan in order to ensure the value of the research after the decline of the platform.