We report the process of designing an interactive system for use in disease surveillance and patient case management at remote communities in the Amazon region. The design aimed at coordinating and supporting the tasks of a distributed community of users in the region, and involved collaboration of designers and developers located in three continents, working on a common research project. In spite of this high degree of geographical distribution, both of users and designers, a participatory design approach was pursued. The challenges faced by this project as regards securing end-user involvement, eliciting requirements, generating and validating design ideas, and iterating the design process are discussed. A prototype which embodies the experience gained in applying these methods in this particular setting is also described.
|Title of host publication||Proceedings of AUIC 2014, The 15th Australasian User Interface Conference|
|Place of Publication||Auckland, NZ|
|Number of pages||8|
|Publication status||Published - 20 Jan 2014|
|Name||Research and Practice in Information Technology (CRPIT)|