Involving Geographically Distributed Users in the Design of an Interactive System

S. Luz; M. Masoodian

Involving Geographically Distributed Users in the Design of an Interactive System

S. Luz, M. Masoodian

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

We report the process of designing an interactive system for use in disease surveillance and patient case management at remote communities in the Amazon region. The design aimed at coordinating and supporting the tasks of a distributed community of users in the region, and involved collaboration of designers and developers located in three continents, working on a common research project. In spite of this high degree of geographical distribution, both of users and designers, a participatory design approach was pursued. The challenges faced by this project as regards securing end-user involvement, eliciting requirements, generating and validating design ideas, and iterating the design process are discussed. A prototype which embodies the experience gained in applying these methods in this particular setting is also described.

Original language	English
Title of host publication	Proceedings of AUIC 2014, The 15th Australasian User Interface Conference
Place of Publication	Auckland, NZ
Pages	77-84
Number of pages	8
Volume	150
Publication status	Published - 20 Jan 2014

Publication series

Name	Research and Practice in Information Technology (CRPIT)

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title = "Involving Geographically Distributed Users in the Design of an Interactive System",

abstract = "We report the process of designing an interactive system for use in disease surveillance and patient case management at remote communities in the Amazon region. The design aimed at coordinating and supporting the tasks of a distributed community of users in the region, and involved collaboration of designers and developers located in three continents, working on a common research project. In spite of this high degree of geographical distribution, both of users and designers, a participatory design approach was pursued. The challenges faced by this project as regards securing end-user involvement, eliciting requirements, generating and validating design ideas, and iterating the design process are discussed. A prototype which embodies the experience gained in applying these methods in this particular setting is also described.",

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AB - We report the process of designing an interactive system for use in disease surveillance and patient case management at remote communities in the Amazon region. The design aimed at coordinating and supporting the tasks of a distributed community of users in the region, and involved collaboration of designers and developers located in three continents, working on a common research project. In spite of this high degree of geographical distribution, both of users and designers, a participatory design approach was pursued. The challenges faced by this project as regards securing end-user involvement, eliciting requirements, generating and validating design ideas, and iterating the design process are discussed. A prototype which embodies the experience gained in applying these methods in this particular setting is also described.

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BT - Proceedings of AUIC 2014, The 15th Australasian User Interface Conference

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ER -

Involving Geographically Distributed Users in the Design of an Interactive System

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