Journey mapping long COVID: agency and social support for long-hauling

Bernardo Figueiredo, Jacob Sheahan, Rose Luo, Stephen Bird, Dawn Wong Lit Wan, Sophia Xenos, Catherine Itsiopoulos, Rebecca Jessup, Zhen Zheng

Research output: Contribution to journalArticlepeer-review

Abstract

Long COVID, also known as Post COVID-19 condition, is defined by the WHO as the continuation or development of new symptoms three months after the initial SARS-CoV-2 infection, with these symptoms lasting for at least two months with no other explanation. Despite many studies examining the causes and mechanisms of this disease, fewer studies have sought to understand the experience of those suffering from long COVID, or “long-haulers,” This study contributes to the understanding of long-haulers (N = 14) by examining the role of agency and social support in shaping their journeys with long COVID. Drawing on a combination of interviews, questionnaires, and video diaries over a three-month period, journey mapping was used to document the participants’experiences, including symptoms, coping strategies, and lifestyle changes. Analysis of these journey maps resulted in a framework with four clusters demonstrating the importance of social support and patient agency shaping participants’ Long COVID trajectory; the study contributes valuable insights into the daily lives and challenges individuals face with long COVID, informing the development of targeted support programs.
Original languageEnglish
Article number116485
Pages (from-to)1-12
Number of pages12
JournalSocial Science & Medicine
Volume340
Early online date3 Dec 2023
DOIs
Publication statusPublished - 1 Jan 2024

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