This paper describes a knowledge based support tool for business modelling with IBM's Business System Development Method (BSDM). The tool, KBST, is designed to support the activities and capture the results of BSDM workshops, where senior business managers together with a BSDM facilitator develop business models. In this paper, we show how case based reasoning techniques can be used to build domain specific knowledge into such a tool and how this can provide guidance in building appropriate business models. It is also shown that the application development package HARDY, a hypertext diagramming tool, provides a good platform for a BSDM support tool.
|Title of host publication||Proceedings of BCS Expert Systems-95|
|Place of Publication||Cambridge, England|
|Publisher||Cambridge University Press|
|Publication status||Published - 1995|