Mapping national information and communication technology (ICT) infrastructure to the requirements of potential digital health interventions in low- and middle-income countries

Io Hui, Adina Abdullah, Zakiuddin Ahmed, Himanshi Goel, Monsur Habib, Toh Teck Hock, Parisa Khandakr, Hana Mahmood, Animesh Nautiyal, Mulya Nurmansyah, Shweta Panwar, Rutuja Patil, Fedri Ruluwedrata Rinawan , Hani Salim, Ashish Satav, Jitendra Nandkumar Shah, Akshita Shukla , Chowdhury Zabir Hossain Tanim , Dominique Balharry, Hilary Pinnock

Research output: Contribution to journalArticlepeer-review

Abstract / Description of output

Digital health can support healthcare in low- and middle-income countries (LMICs) by overcoming problems of distance, poor infrastructure and the need to provide community practitioners with specialist support. We used five RESPIRE countries as exemplars (Bangladesh, India, Indonesia, Malaysia, Pakistan) to identify the digital health solutions that are valuable in their local setting, worked together with local clinicians and researchers to explore digital health policy, electricity/ICT infrastructure, and socio-cultural factors influencing users’ ability to access, adopt and utilise digital health.
We adopted the Joanna Briggs Institute’s scoping review protocol and followed the Cochrane Rapid Review method to accelerate the review process, using the Implementation and Operation of Mobile Health projects framework and The Extended Technology Acceptance Model of Mobile Telephony to categorise the results. We conducted the review in four stages: (1) Establishing value, (2) Identifying digital health policy, (3) Searching for evidence of infrastructure, design, and end-user adoption, (4) Local input to interpret relevance and adoption factors. We used open-source national/international statistics such as the World Health Organization, International Telecommunication Union, Groupe Speciale Mobile, and local news/articles/government statistics to scope the current status, and systematically searched five databases for locally relevant exemplars.
We found 118 studies (2015-2021) and 114 supplementary online news articles and national statistics. Digital health policy was available in all countries, but scarce skilled labour, lack of legislation/interoperability support, and interrupted electricity and internet services were limitations. Older patients, women and those living in rural areas were least likely to have access to ICT infrastructure. Renewable energy has potential in enabling digital healthcare. Low usage mobile data and voice service packages are relatively affordable options for mHealth in the five countries.
Effective implementation of digital health technologies requires a supportive policy, stable electricity infrastructures, affordable mobile internet service, and good understanding of the socio-economic context in order to tailor the intervention such that it functional, accessible, feasible, user-friendly and trusted by the target users. We suggest a checklist of contextual factors that developers of digital health initiatives in LMICs should consider at an early stage in the development process.
Original languageEnglish
Number of pages18
JournalJournal of Global Health
Issue number04094
Early online date29 Dec 2022
Publication statusE-pub ahead of print - 29 Dec 2022


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