Measuring Anxiety Towards Wiki Editing: Investigating the Dimensionality of the Wiki Anxiety Inventory-Editing

Benjamin R. Cowan, Mervyn Jack

Research output: Contribution to journalArticlepeer-review


Although wikis are common in both theworkplace and in Higher Education, little research has studied the wiki user experience. Recent literature highlights that users may be anxious about editing wiki content; yet in most of this research this anxiety has not been measured quantitatively. Although computer anxiety metrics exist to measure anxiety towards technology, they lack specificity and relevance to the wiki editing context. This paper reports two studies used to research the validity and reliability of the wiki anxiety inventory-editing (WAI-E), an inventory developed and used to measure anxiety in wiki editing (Study 1) and to explore the factor structure of the WAI-E and the validity and reliability of the resulting subscales (Study 2). Study 1 shows that theWAI-E, when used as a uni-dimensional structure, shows high reliability and validity. The principal component analysis conducted in Study 2 showed that the measure converged on a three-factor solution with factors measuring positive affect, editability anxiety and contribution judgement anxiety. The subscales showed high reliability and validity. It therefore seems that although the validity and reliability of using theWAI-E as a uni-dimensional construct are high, the use of the metric as such
Original languageEnglish
Pages (from-to)1-15
Number of pages15
JournalInteracting with Computers
Publication statusPublished - 14 Oct 2013


  • wiki, usability


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