Mediation and conciliation in collective labor conflicts in the United Kingdom

Kristina Potocnik, Sara Chaudhry, Marta Bernal Valencia

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review


The British dispute resolution system can be characterized as a voluntarist approach to collective conciliation and mediation. The employment law in the UK does not impose conciliation or mediation on disputing parties and the trade union can call for strike action if its members support it without going through conciliation or mediation first. If disputing parties decide to turn to mediation, the most frequent port of call would be ACAS. This is state-supported and government-funded but crucially a ‘customer-based’ and impartial service aimed at assisting with a range of employment-related issues such as collective disputes. This chapter discusses the key characteristics of mediation and conciliation processes for collective conflicts. We also provide an evaluation of the existing system and offer some recommendations for its improvement.
Original languageEnglish
Title of host publicationMediation in Collective Labor Conflicts
EditorsMartin Euwema, Francisco Medina, Ana B. García, Erica Pender
PublisherSpringer Open
ISBN (Electronic)9783319925318
ISBN (Print)9783319925301
Publication statusPublished - 2019

Publication series

NameIndustrial Relations & Conflict Management
ISSN (Print)2199-4544
ISSN (Electronic)2199-4552


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