Monzo + IFTTT: Everyday Automation through Programmable Money

Tom Feltwell, Chris Elsden, John Vines, Shaun Lawson

Research output: Contribution to conferencePaperpeer-review

Abstract

We summarise recent work performed by the authors, where we conducted a qualitative study of the recent integration of a UK-based, digital-first mobile banking app - Monzo - with the web automation service IFTTT. Through analysis of 113 unique IFTTT ‘recipes’ shared by Monzo users, we illustrate the potentially diverse functions of these recipes. Beyond achieving more convenient and efficient financial management, we note many playful and expressive applications of conditionality and automation that far extend traditional functions of banking applications and infrastructure. We highlight the different aspects of automation created by these non-expert users to achieve, often novel, financial automation.
Original languageEnglish
Number of pages5
Publication statusPublished - 5 May 2019
EventCHI 2019 workshop on Everyday Automation Experience: Non-Expert Users Encountering Ubiquitous Automated Systems - Glasgow, United Kingdom
Duration: 5 May 20215 May 2021
https://matthiasbaldauf.com/automationxp19/

Conference

ConferenceCHI 2019 workshop on Everyday Automation Experience: Non-Expert Users Encountering Ubiquitous Automated Systems
Abbreviated titleAutomation XP 2019
Country/TerritoryUnited Kingdom
CityGlasgow
Period5/05/215/05/21
Internet address

Keywords

  • Money
  • Automation
  • FinTech
  • IFTTT

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