Multimedia Technology in the Financial Services Sector: Customer Attitude to Video Conferencing in a Remote Mortgage Interview

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	17-30
Journal	International Journal of Technology and Human Interaction
Volume	7
Issue number	4
DOIs	https://doi.org/10.4018/jthi.2011100101
Publication status	Published - 2011

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@article{509417c9ade441339ba27e340ae8fb00,

title = "Multimedia Technology in the Financial Services Sector: Customer Attitude to Video Conferencing in a Remote Mortgage Interview",

author = "Hazel Morton and Gary Douglas and Mervyn Jack",

year = "2011",

doi = "10.4018/jthi.2011100101",

language = "English",

volume = "7",

pages = "17--30",

journal = "International Journal of Technology and Human Interaction",

issn = "1548-3916",

publisher = "IGI Publishing",

number = "4",

}

TY - JOUR

T1 - Multimedia Technology in the Financial Services Sector: Customer Attitude to Video Conferencing in a Remote Mortgage Interview

AU - Morton, Hazel

AU - Douglas, Gary

AU - Jack, Mervyn

PY - 2011

Y1 - 2011

UR - https://www.scopus.com/pages/publications/84860526367

U2 - 10.4018/jthi.2011100101

DO - 10.4018/jthi.2011100101

M3 - Article

SN - 1548-3916

VL - 7

SP - 17

EP - 30

JO - International Journal of Technology and Human Interaction

JF - International Journal of Technology and Human Interaction

IS - 4

ER -