Abstract / Description of output
This article argues for the ‘public service ecosystem’ as an organizing framework through which to appreciate the interactions and integration of the institutional, service, and individual levels in public service delivery. It offers a heuristic (‘Appreciate–Engage–Facilitate’) through which to understand and support the role of public managers in value creation at all levels of such ecosystems.
Original language | English |
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Pages (from-to) | 668-671 |
Number of pages | 4 |
Journal | Public Money & Management |
Volume | 41 |
Issue number | 8 |
Early online date | 12 May 2021 |
DOIs | |
Publication status | Published - 2021 |
Keywords / Materials (for Non-textual outputs)
- public managers
- public service ecosystem
- public service logic
- public services
- value creation