Abstract / Description of output
This article explores the nature of individual and public value creation/destruction through public service design and delivery and offers a process model of value destruction within such delivery. It articulates key lessons for public service managers in responding to and mitigating such value destruction.
Original language | English |
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Number of pages | 5 |
Journal | Public Money & Management |
Early online date | 27 Oct 2022 |
DOIs | |
Publication status | E-pub ahead of print - 27 Oct 2022 |
Keywords / Materials (for Non-textual outputs)
- public service delivery
- public service value
- public value
- value creation
- value destruction