Opportunities and Benefits of People Analytics for HR Managers and Employees: Signals in the Grey Literature

Aizhan Tursunbayeva; Claudia Pagliari; Stefano Di Lauro; Gilda Antonelli

Opportunities and Benefits of People Analytics for HR Managers and Employees: Signals in the Grey Literature

Aizhan Tursunbayeva
, Claudia Pagliari
, Stefano Di Lauro
, Gilda Antonelli

Research output: Contribution to conference › Paper › peer-review

Abstract

With its promise to help leaders better understand and optimize their workforce, People Analytics is attracting increasing attention in Human Resource (HR) Management and has been recently defined as one of the top 10 HR technology disruptions that could transform the way we work and manage organizations. Despite this optimism, and the growing market in People Analytics tools and services,
recent literature reviews show that it has been largely unexplored as a research topic and is little understood beyond HR innovators. We are currently analyzing social media, and the ‘grey literature’ it points to, to obtain insights into how scholars, business innovators, and HR are talking about the benefits and opportunities of People Analytics and the key sources of knowledge or evidence guiding this narrative. The provisional results reported here illustrate how we analyzed relevant Tweets with reference to an existing framework for classifying PA benefits for different HRM practices. This analysis, and our broader scoping review, aim to provide new insights for HR practitioners and academic
researchers.

Original language	English
Publication status	Published - Sept 2019
Event	The 13th Mediterranean Conference on Information Systems (MCIS), Naples, Italy, 2019: Digital transformation and social innovation: organizing, managing and controlling in the information age - University of Naples, "Parthenope", Naples, Italy Duration: 27 Sept 2019 → 28 Sept 2019 http://www.itais.org/conference/2019/

Conference

Conference	The 13th Mediterranean Conference on Information Systems (MCIS), Naples, Italy, 2019
Abbreviated title	ItAIS and MCiS 2019
Country/Territory	Italy
City	Naples
Period	27/09/19 → 28/09/19
Internet address	http://www.itais.org/conference/2019/

Keywords / Materials (for Non-textual outputs)

People Analytics
Data Science
Human Resources Management
information systems innovation
Workforce analytics
future of work
Big Data

Access to Document

Opportunities and benefits of people analytics for HR managers and employeesFinal published version, 251 KB

https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1003&=&context=mcis2019&=&sei-redir=1&referer=https%253A%252F%252Fscholar.google.co.uk%252Fscholar%253Fstart%253D10%2526q%253DClaudia%252BPagliari%252C%252Bethics%2526hl%253Den%2526as_sdt%253D0%252C5%2526as_vis%253D1#search=%22Claudia%20Pagliari%2C%20ethics%22

5 Article
2 Digital or Visual Products
2 Other contribution
1 Book/Film/Article review

The Ethics of People Analytics: Risks, Opportunities and Recommendations
Tursunbayeva, A., Pagliari, C., Di Lauro, S. & Antonelli, G., 23 Mar 2021, In: Personnel Review.
Research output: Contribution to journal › Article › peer-review

Open Access
File
"Planned benefits" can be misleading in digital transformation projects. Insights from a case study of Human Resource Information Systems implementation in healthcare.
Tursunbayeva, A., Bunduchi, R. & Pagliari, C., 24 Jun 2020, In: SAGE Open. 10, 2
Research output: Contribution to journal › Article › peer-review

Open Access
File
Coping with institutional complexity: Intersecting logics and dissonant visions in a nation-wide healthcare IT implementation project
Bunduchi, R., Tursunbayeva, A. & Pagliari, C., 2020, In: Information Technology & People. 33, 1, p. 311-339
Research output: Contribution to journal › Article › peer-review

Open Access
File

The best HR & People Analytics articles of April 2021
Pagliari, C. & Tursunbayeva, A.
29/04/21
1 item of Media coverage
Press/Media: Project or Organisational News Item
Watched Over by Machines: AI and Surveillance at Work
Pagliari, C.
15/01/21
1 item of Media coverage
Press/Media: Research
Microsoft Productivity Score feature comes in for criticism
Pagliari, C.
27/11/20
1 Media contribution
Press/Media: Expert Comment

2 Contribution to the work of national or international committees and working groups
2 Invited talk

Digital Technologies and the Future Health Workforce
Pagliari, C. (Invited speaker)
12 Dec 2019
Activity: Academic talk or presentation types › Invited talk

File
AI reshaping work and labour
Pagliari, C. (Invited speaker), Winfield, A. (Invited speaker), Pakes, A. (Invited speaker) & Shaw, T. (Chair)
18 Nov 2019
Activity: Academic talk or presentation types › Invited talk
Global Advisory Council, Interprofessional Workforce Institute
Pagliari, C. (Advisor)
2017 → …
Activity: Consultancy types › Contribution to the work of national or international committees and working groups

Cite this

Tursunbayeva, A., Pagliari, C., Di Lauro, S., & Antonelli, G. (2019). Opportunities and Benefits of People Analytics for HR Managers and Employees: Signals in the Grey Literature. Paper presented at The 13th Mediterranean Conference on Information Systems (MCIS), Naples, Italy, 2019, Naples, Italy. https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1003&=&context=mcis2019&=&sei-redir=1&referer=https%253A%252F%252Fscholar.google.co.uk%252Fscholar%253Fstart%253D10%2526q%253DClaudia%252BPagliari%252C%252Bethics%2526hl%253Den%2526as_sdt%253D0%252C5%2526as_vis%253D1#search=%22Claudia%20Pagliari%2C%20ethics%22

@conference{99be0b2c13cb4560a37f08235921d764,

title = "Opportunities and Benefits of People Analytics for HR Managers and Employees: Signals in the Grey Literature",

abstract = "With its promise to help leaders better understand and optimize their workforce, People Analytics is attracting increasing attention in Human Resource (HR) Management and has been recently defined as one of the top 10 HR technology disruptions that could transform the way we work and manage organizations. Despite this optimism, and the growing market in People Analytics tools and services, recent literature reviews show that it has been largely unexplored as a research topic and is little understood beyond HR innovators. We are currently analyzing social media, and the {\textquoteleft}grey literature{\textquoteright} it points to, to obtain insights into how scholars, business innovators, and HR are talking about the benefits and opportunities of People Analytics and the key sources of knowledge or evidence guiding this narrative. The provisional results reported here illustrate how we analyzed relevant Tweets with reference to an existing framework for classifying PA benefits for different HRM practices. This analysis, and our broader scoping review, aim to provide new insights for HR practitioners and academic researchers.",

keywords = "People Analytics, Data Science, Human Resources Management, information systems innovation, Workforce analytics, future of work, Big Data",

author = "Aizhan Tursunbayeva and Claudia Pagliari and \{Di Lauro\}, Stefano and Gilda Antonelli",

note = "Full paper Suggested citation: Tursunbayeva, Aizhan; Pagliari, Claudia; Di Lauro, Stefano; and Antonelli, Gilda, {"}OPPORTUNITIES AND BENEFITS OF PEOPLE ANALYTICS FOR HR MANAGERS AND EMPLOYEES: SIGNALS IN THE GREY LITERATURE{"} (2019). MCIS 2019 Proceedings. 31. https://aisel.aisnet.org/mcis2019/31; The 13th Mediterranean Conference on Information Systems (MCIS), Naples, Italy, 2019 : Digital transformation and social innovation: organizing, managing and controlling in the information age, ItAIS and MCiS 2019 ; Conference date: 27-09-2019 Through 28-09-2019",

year = "2019",

month = sep,

language = "English",

url = "http://www.itais.org/conference/2019/",

}

Tursunbayeva, A, Pagliari, C, Di Lauro, S & Antonelli, G 2019, 'Opportunities and Benefits of People Analytics for HR Managers and Employees: Signals in the Grey Literature', Paper presented at The 13th Mediterranean Conference on Information Systems (MCIS), Naples, Italy, 2019, Naples, Italy, 27/09/19 - 28/09/19. <https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1003&=&context=mcis2019&=&sei-redir=1&referer=https%253A%252F%252Fscholar.google.co.uk%252Fscholar%253Fstart%253D10%2526q%253DClaudia%252BPagliari%252C%252Bethics%2526hl%253Den%2526as_sdt%253D0%252C5%2526as_vis%253D1#search=%22Claudia%20Pagliari%2C%20ethics%22>

Opportunities and Benefits of People Analytics for HR Managers and Employees: Signals in the Grey Literature. / Tursunbayeva, Aizhan; Pagliari, Claudia; Di Lauro, Stefano et al.
2019. Paper presented at The 13th Mediterranean Conference on Information Systems (MCIS), Naples, Italy, 2019, Naples, Italy.

Research output: Contribution to conference › Paper › peer-review

TY - CONF

T1 - Opportunities and Benefits of People Analytics for HR Managers and Employees: Signals in the Grey Literature

AU - Tursunbayeva, Aizhan

AU - Pagliari, Claudia

AU - Di Lauro, Stefano

AU - Antonelli, Gilda

N1 - Full paper Suggested citation: Tursunbayeva, Aizhan; Pagliari, Claudia; Di Lauro, Stefano; and Antonelli, Gilda, "OPPORTUNITIES AND BENEFITS OF PEOPLE ANALYTICS FOR HR MANAGERS AND EMPLOYEES: SIGNALS IN THE GREY LITERATURE" (2019). MCIS 2019 Proceedings. 31. https://aisel.aisnet.org/mcis2019/31

PY - 2019/9

Y1 - 2019/9

N2 - With its promise to help leaders better understand and optimize their workforce, People Analytics is attracting increasing attention in Human Resource (HR) Management and has been recently defined as one of the top 10 HR technology disruptions that could transform the way we work and manage organizations. Despite this optimism, and the growing market in People Analytics tools and services, recent literature reviews show that it has been largely unexplored as a research topic and is little understood beyond HR innovators. We are currently analyzing social media, and the ‘grey literature’ it points to, to obtain insights into how scholars, business innovators, and HR are talking about the benefits and opportunities of People Analytics and the key sources of knowledge or evidence guiding this narrative. The provisional results reported here illustrate how we analyzed relevant Tweets with reference to an existing framework for classifying PA benefits for different HRM practices. This analysis, and our broader scoping review, aim to provide new insights for HR practitioners and academic researchers.

AB - With its promise to help leaders better understand and optimize their workforce, People Analytics is attracting increasing attention in Human Resource (HR) Management and has been recently defined as one of the top 10 HR technology disruptions that could transform the way we work and manage organizations. Despite this optimism, and the growing market in People Analytics tools and services, recent literature reviews show that it has been largely unexplored as a research topic and is little understood beyond HR innovators. We are currently analyzing social media, and the ‘grey literature’ it points to, to obtain insights into how scholars, business innovators, and HR are talking about the benefits and opportunities of People Analytics and the key sources of knowledge or evidence guiding this narrative. The provisional results reported here illustrate how we analyzed relevant Tweets with reference to an existing framework for classifying PA benefits for different HRM practices. This analysis, and our broader scoping review, aim to provide new insights for HR practitioners and academic researchers.

KW - People Analytics

KW - Data Science

KW - Human Resources Management

KW - information systems innovation

KW - Workforce analytics

KW - future of work

KW - Big Data

M3 - Paper

T2 - The 13th Mediterranean Conference on Information Systems (MCIS), Naples, Italy, 2019

Y2 - 27 September 2019 through 28 September 2019

ER -

Opportunities and Benefits of People Analytics for HR Managers and Employees: Signals in the Grey Literature

Abstract

Conference

Keywords / Materials (for Non-textual outputs)

Access to Document

Fingerprint

Research output

Press/Media

Activities

Cite this