People analytics-A scoping review of conceptual boundaries and value propositions

Aizhan Tursunbayeva; Stefano Di Lauro; Claudia Pagliari

doi:10.1016/j.ijinfomgt.2018.08.002

People analytics-A scoping review of conceptual boundaries and value propositions

Aizhan Tursunbayeva^*, Stefano Di Lauro, Claudia Pagliari

^*Corresponding author for this work

Research output: Contribution to journal › Article › peer-review

Abstract

This mixed-method 'scoping review' mapped the emergence of the term People Analytics (PA), the value propositions offered by vendors of PA tools and services and the PA skillsets being sought by professionals. Analysis of academic research and online search traffic since 2002 revealed changes in the relative trajectory of PA and conceptually related terms over the past fifteen years, indicating both the re-branding of similar innovations and a differentiation of priorities and communities of practice. The market in commercial PA tools and services is diverse, offering numerous functional and strategic benefits, although published evidence of these outcomes remains sparse. Companies marketing PA systems and services emphasise benefits to employers more than to personnel. Across the sources examined, including specialised online courses, PA was largely aligned with HRM, however its development reflects the shifting focus of HR departments from supporting functional to strategic organisational requirements. Consideration of ethical issues was largely absent.

Original language	English
Pages (from-to)	224-247
Number of pages	24
Journal	International Journal of Information Management
Volume	43
Early online date	30 Aug 2018
DOIs	https://doi.org/10.1016/j.ijinfomgt.2018.08.002
Publication status	Published - Dec 2018

Keywords / Materials (for Non-textual outputs)

People analytics
HR analytics
Workforce analytics
Talent analytics
Human resource management
HRIS
Administrative data analytics
Business analytics
Business informatics
INFORMATION-TECHNOLOGY
HR ANALYTICS
FRAMEWORK
MATURITY

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10.1016/j.ijinfomgt.2018.08.002Licence: Creative Commons: Attribution Non-Commercial (CC-BY-NC)

Tursunbayeva & Pagliari 2018 People analytics—A scoping review of conceptual boundaries and value propositionsFinal published version, 1.87 MBLicence: CC BY-NC-ND

1 Active
2 Finished

Human Resources for Health - Data and Systems in Practice
Pagliari, C. (Principal Investigator)
1/01/15 → 1/12/25
Project: Research
SOCIAM: The Theory And Practice Of Social Machines
Robertson, D. (Principal Investigator) & Buneman, P. (Co-investigator)
EPSRC
1/08/15 → 31/05/18
Project: Research
Administrative Data Research Centre - Scotland
Pagliari, C. (Principal Investigator), Cunningham-Burley, S. (Co-investigator) & Dibben, C. (Co-investigator)
ESRC
1/11/13 → 31/10/18
Project: Research

5 Article
1 Chapter (peer-reviewed)
1 Paper
1 Book/Film/Article review
More
- 1 Digital or Visual Products
- 1 Other contribution

The Ethics of People Analytics: Risks, Opportunities and Recommendations
Tursunbayeva, A., Pagliari, C., Di Lauro, S. & Antonelli, G., 23 Mar 2021, In: Personnel Review.
Research output: Contribution to journal › Article › peer-review

Open Access
File
"Planned benefits" can be misleading in digital transformation projects. Insights from a case study of Human Resource Information Systems implementation in healthcare.
Tursunbayeva, A., Bunduchi, R. & Pagliari, C., 24 Jun 2020, In: SAGE Open. 10, 2
Research output: Contribution to journal › Article › peer-review

Open Access
File
The Datafication of Work: Data Ethics and the Health Sector
Pagliari, C., 19 Dec 2019
Research output: Non-textual form › Digital or Visual Products

Open Access

The best HR & People Analytics articles of April 2021
Pagliari, C. & Tursunbayeva, A.
29/04/21
1 item of Media coverage
Press/Media: Project or Organisational News Item
Watched Over by Machines: AI and Surveillance at Work
Pagliari, C.
15/01/21
1 item of Media coverage
Press/Media: Research
Microsoft Productivity Score feature comes in for criticism
Pagliari, C.
27/11/20
1 Media contribution
Press/Media: Expert Comment

3 Invited talk
1 Contribution to the work of national or international committees and working groups
1 Membership of council
1 Oral presentation

Digital Technologies and the Future Health Workforce
Pagliari, C. (Invited speaker)
12 Dec 2019
Activity: Academic talk or presentation types › Invited talk

File
AI reshaping work and labour
Pagliari, C. (Invited speaker), Winfield, A. (Invited speaker), Pakes, A. (Invited speaker) & Shaw, T. (Chair)
18 Nov 2019
Activity: Academic talk or presentation types › Invited talk
Building the next generation of digital health leaders - experiential learning and new directions.
Pagliari, C. (Invited speaker)
7 Feb 2019
Activity: Academic talk or presentation types › Invited talk

File

Claudia Pagliari
- Deanery of Molecular, Genetic and Population Health Sciences - Senior Lecturer in Primary Care
- Usher Institute
- Centre for Medical Informatics
- Global Health Academy
Person: Academic: Research Active

Cite this

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title = "People analytics-A scoping review of conceptual boundaries and value propositions",

abstract = "This mixed-method 'scoping review' mapped the emergence of the term People Analytics (PA), the value propositions offered by vendors of PA tools and services and the PA skillsets being sought by professionals. Analysis of academic research and online search traffic since 2002 revealed changes in the relative trajectory of PA and conceptually related terms over the past fifteen years, indicating both the re-branding of similar innovations and a differentiation of priorities and communities of practice. The market in commercial PA tools and services is diverse, offering numerous functional and strategic benefits, although published evidence of these outcomes remains sparse. Companies marketing PA systems and services emphasise benefits to employers more than to personnel. Across the sources examined, including specialised online courses, PA was largely aligned with HRM, however its development reflects the shifting focus of HR departments from supporting functional to strategic organisational requirements. Consideration of ethical issues was largely absent.",

keywords = "People analytics, HR analytics, Workforce analytics, Talent analytics, Human resource management, HRIS, Administrative data analytics, Business analytics, Business informatics, INFORMATION-TECHNOLOGY, HR ANALYTICS, FRAMEWORK, MATURITY",

author = "Aizhan Tursunbayeva and {Di Lauro}, Stefano and Claudia Pagliari",

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doi = "10.1016/j.ijinfomgt.2018.08.002",

language = "English",

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journal = "International Journal of Information Management",

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KW - INFORMATION-TECHNOLOGY

KW - HR ANALYTICS

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People analytics-A scoping review of conceptual boundaries and value propositions

Abstract

Keywords / Materials (for Non-textual outputs)

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