TY - GEN
T1 - Predicting the Usability of Telemedicine Systems in Different Deployments through Modelling and Simulation
AU - Alexandru, Cristina-Adriana
AU - Stevens, Perdita
PY - 2013
Y1 - 2013
N2 - The success of telemedicine systems requires sufficiently high productivity, satisfaction and low error rates: in short, usability. However, the costs associated with performing pre-deployment usability studies often make them infeasible. This results in usability problems which may manifest differently in different deployment contexts and cause different levels of inefficiency and discomfort to their users, potentially even leading to errors which may threaten patients' lives. This paper shows by means of examples how experimentation with different workloads, user profiles and system characteristics can suggest problems that may arise in deploying a telemedicine system into new contexts. Such approaches might support the roll-out of large telemedicine implementations, as the one currently planned in the UK.
AB - The success of telemedicine systems requires sufficiently high productivity, satisfaction and low error rates: in short, usability. However, the costs associated with performing pre-deployment usability studies often make them infeasible. This results in usability problems which may manifest differently in different deployment contexts and cause different levels of inefficiency and discomfort to their users, potentially even leading to errors which may threaten patients' lives. This paper shows by means of examples how experimentation with different workloads, user profiles and system characteristics can suggest problems that may arise in deploying a telemedicine system into new contexts. Such approaches might support the roll-out of large telemedicine implementations, as the one currently planned in the UK.
M3 - Conference contribution
T3 - CEUR Workshop Proceedings
SP - 58
EP - 66
BT - Proceedings of the European Workshop on Practical Aspects of Health Informatics (PAHI 2013), Edinburgh, Scotland, UK
A2 - Gilstad, Heidi
A2 - Melby, Line
A2 - Gilje Jaatun, Martin
PB - CEUR Workshop Proceedings
ER -