FingerprintDive into the research topics of 'Proactive handling of flight overbooking: How to reduce negative eWOM and the costs of bumping customers'. Together they form a unique fingerprint.
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Amin Nazifi*, Katja Gelbrich, Yany Grégoire, Sebastian Koch, Dahlia El-Manstrly, Jochen Wirtz
Research output: Contribution to journal › Article › peer-review