Randomised Controlled Trial of ‘Sweet Talk’, A Text-Messaging System to Support Young People with Diabetes

VL Franklin, A. Waller, Claudia Pagliari, Stephen Alan Greene

Research output: Contribution to journalArticlepeer-review


Aims To assess Sweet Talk, a text-messaging support system designed to enh- ance self-efficacy, facilitate uptake of intensive insulin therapy and improve glycaemic control in paediatric patients with Type 1 diabetes.
Methods One hundred and twenty-six patients fulfilled the eligibility criteria; Type 1 diabetes for > 1 year, on conventional insulin therapy, aged 8 –18 years. Ninety-two patients were randomized to conventional insulin therapy (n = 28), conventional therapy and Sweet Talk (n = 33) or intensive insulin therapy and Sweet Talk (n = 31). Goal-setting at clinic visits was reinforced by daily text-messages from the Sweet Talk software system, containing personalized goal-specific prompts and messages tailored to patients’ age, sex and insulin regimen.
Results HbA1c did not change in patients on conventional therapy without or with Sweet Talk (10.3 ± 1.7 vs. 10.1 ± 1.7%), but improved in patients rand- omized to intensive therapy and Sweet Talk (9.2 ± 2.2%, 95% CI −1.9, −0.5, P < 0.001). Sweet Talk was associated with improvement in diabetes self-efficacy (conventional therapy 56.0 ± 13.7, conventional therapy plus Sweet Talk 62.1 ± 6.6, 95% CI +2.6, +7.5, P = 0.003) and self-reported adherence (conventional therapy 70.4 ± 20.0, conventional therapy plus Sweet Talk 77.2 ± 16.1, 95% CI +0.4, +17.4, P = 0.042). When surveyed, 82% of patients felt that Sweet Talk had improved their diabetes self-management and 90% wanted to continue receiving messages.
Conclusions Sweet Talk was associated with improved self-efficacy and ad- herence; engaging a classically difficult to reach group of young people. While Sweet Talk alone did not improve glycaemic control, it may have had a role in supporting the introduction of intensive insulin therapy. Scheduled, tailored text messaging offers an innovative means of supporting adolescents with diabetes and could be adapted for other health-care settings and chronic diseases.
Original languageEnglish
Pages (from-to)1332–1338
JournalDiabetic Medicine
Issue number12
Publication statusPublished - 2006


  • mHealth
  • Mobile Phone
  • Text Messaging
  • Intervention study
  • Randomised controlled trial
  • Evaluation
  • Social Support
  • Diabetes
  • Paediatric
  • eHealth


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