Researching and Understanding Accent Shifts in Indian Call Centre Agents

C. Cowie, Lalita Murty

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish
Title of host publicationGlobalization, Communication and the Workplace: Talking across the world
EditorsGail Forey, Jane Lockwood
PublisherContinuum International Publishing Group Ltd
Number of pages19
ISBN (Print)0826446078, 9780826446077
Publication statusPublished - 2010

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