Researching and Understanding Accent Shifts in Indian Call Centre Agents

C. Cowie, Lalita Murty

Research output: Chapter in Book/Report/Conference proceeding › Chapter

Original language	English
Title of host publication	Globalization, Communication and the Workplace: Talking across the world
Editors	Gail Forey, Jane Lockwood
Publisher	Continuum International Publishing Group Ltd
Pages	125-144
Number of pages	19
ISBN (Print)	0826446078, 9780826446077
Publication status	Published - 2010

Cite this

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title = "Researching and Understanding Accent Shifts in Indian Call Centre Agents",

author = "C. Cowie and Lalita Murty",

year = "2010",

language = "English",

isbn = "0826446078",

pages = "125--144",

editor = "Gail Forey and Jane Lockwood",

booktitle = "Globalization, Communication and the Workplace: Talking across the world",

publisher = "Continuum International Publishing Group Ltd",

}

TY - CHAP

T1 - Researching and Understanding Accent Shifts in Indian Call Centre Agents

AU - Cowie, C.

AU - Murty, Lalita

PY - 2010

Y1 - 2010

M3 - Chapter

SN - 0826446078

SN - 9780826446077

SP - 125

EP - 144

BT - Globalization, Communication and the Workplace: Talking across the world

A2 - Forey, Gail

A2 - Lockwood, Jane

PB - Continuum International Publishing Group Ltd

ER -