Abstract / Description of output
SUNCAT conducted this online survey in Spring 2009 to ascertain information about:
• Who is using the service
• How the service is being used
• The current level of satisfaction with the service
• How users would like to see the service develop
Although the survey received a good number of completed responses the results should be considered in the context of the respondents’ grouping or designation. Almost all of the respondents were library or information professionals with only a handful of end-users, e.g. researchers, lecturers, postgraduates providing responses. In this respect the survey provides a useful insight into the use of SUNCAT as a professional tool and the level of satisfaction for these users and their opinions on potential improvements or developments for the service. A survey with a higher representation from end-users might produce different results.
• Who is using the service
• How the service is being used
• The current level of satisfaction with the service
• How users would like to see the service develop
Although the survey received a good number of completed responses the results should be considered in the context of the respondents’ grouping or designation. Almost all of the respondents were library or information professionals with only a handful of end-users, e.g. researchers, lecturers, postgraduates providing responses. In this respect the survey provides a useful insight into the use of SUNCAT as a professional tool and the level of satisfaction for these users and their opinions on potential improvements or developments for the service. A survey with a higher representation from end-users might produce different results.
| Original language | English |
|---|---|
| Publisher | EDINA, University of Edinburgh |
| Commissioning body | Jisc |
| Number of pages | 20 |
| Publication status | Published - 2009 |