Support for users within an educational or e-learning context

Research output: Chapter in Book/Report/Conference proceedingChapter


This chapter provides an overview of popular digital resources in learning and the transition to elearning examining the changing needs of users in this process. A case study of Jorum and Open Educational resources is used to illustrate this and concludes with thoughts on the implications for future developments.
Original languageEnglish
Title of host publicationUser Studies for Digital Library Development
EditorsMilena Dobreva, Andy O'Dwyer, Pierluigi Feliciati
Publisherfacet publishing
Number of pages10
ISBN (Electronic)978-1-85604-926-9
ISBN (Print)978-1-85604-765-4
Publication statusPublished - Jun 2012


  • OER
  • social media
  • user support
  • Jorum
  • digital libraries
  • blended learning
  • open education
  • higher education
  • libraries


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